IT Consultant (100% Remote)

Our Customer is a technology company that connects people with the best of their neighborhoods across the US, Canada, Australia, Japan, and Germany. They enable local businesses to meet consumers’ needs of ease and convenience, and, in turn, generate new ways for people to earn, work, and live. By building the last-mile logistics infrastructure for local commerce, they’re fulfilling our mission to grow and empower local economies.

We are seeking an IT Consultant on a contract basis to help support our Customer's business needs. This role is 100% remote.

Responsibilities:

• Pipeline Oversight: Manage and optimize the integration pipeline by closely coordinating with cross-functional teams to accurately forecast and maximize the team's integration capacity.
• Integration Scoping: Clearly define and scope new integration projects, ensuring you deeply understand merchant requirements and successfully translate them into actionable integration plans.
• Merchant Onboarding: Lead and directly support merchants through onboarding, providing exceptional service to ensure smooth and efficient integration onto the platform.
• Project Ownership & Success: Drive the success of New Verticals integrations by proactively coordinating initiatives across technical teams, contractors, and internal business stakeholders to achieve timely and successful launches.
• Issue Resolution: Quickly identify, troubleshoot, and resolve integration blockers. Escalate effectively when needed to maintain the seamless progression of projects.
• Relationship Management: Serve as the primary point of contact and advocate for the company with external New Verticals partners, expertly managing these relationships and continuously improving implementation processes.
• Platform Expertise: Become a subject-matter expert in integrations on the Drive platform, deeply understanding technical details, capabilities, and opportunities for enhancement.

Skills and Qualifications:

• 3+ years of experience translating technical concepts to business solutions
• Demonstrated technical knowledge of integrations, APIs, and web hooks
• Hands-on working SQL experience to troubleshoot and self-serve
• Strong ability to collaborate with external partners to drive successful partnerships
• Experience in project and/or program management
• Proven success working in cross-functional engineering and operations teams.
• Excellent written and verbal communications experience (Not a hard requirement, but nice to have)

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.