IT Program Manager (NYC)

Our Customer is a camera and social media company. This company believes that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. This company contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.

Our Customer is seeking an IT Program Manager on a contract basis to manage the evaluation and implementation of new AI tools, support the internal AI products, and help drive AI fluency across the company. You will also play a key role in supporting the Strategic Priorities Framework, ensuring smooth communication, timely updates, and consistent reporting across high-impact initiatives. This role is on-site in NYC.

Skills and Qualifications:

• BS/BA degree or equivalent years of experience.
• 3-8 years of experience in program management or a related field.
• Demonstrated experience with the systems or processes in the program area you support.
• A strong understanding of how your programs and projects fit into the larger IT organization.
• Adept at identifying and resolving the root causes of operational and quality issues, incorporating operational excellence into project plans.
• Ability to balance business and customer requirements against team capacity.
• Proven ability to proactively solicit feedback to improve your own work and the work of the team.
• A positive example-setter for the team.
• Actively seek opportunities to understand customer needs and provide suggestions to enhance their experience.

Preferred:

• Experience in project managing AI, machine learning, or SaaS implementation projects.
• Hands-on experience with generative AI tools and workflows (e.g., Gemini for Workspace, ChatGPT Enterprise, internal bots).
• Demonstrated ability to drive process improvements and enhance operational excellence.
• Experience building strong relationships and influencing a diverse range of cross-functional partners.
• Exceptional written and verbal communication skills, with an ability to consolidate complex information into clear, concise updates for stakeholders.

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.