IT Project Manager – Insurance Technology (InsurTech) - (Remote - EST/CST)

With roots dating back to the 1800s, our Customer is a global professional services firm HQ’d in New York City with businesses in insurance brokerage, risk management, reinsurance services, talent management, investment advisory, and management consulting. Today, they are a unique group of businesses with many enduring competitive advantages. Among them are the quality of their colleagues, deep client relationships, vast global footprint, depth of intellectual capital, and cohesive and collaborative culture.

We are seeking an IT Project Manager – Insurance Technology (InsurTech) - (Remote - EST/CST) on a contract basis to support our Customer’s business needs. This role is 100% remote in EST/CST/MST.

The ideal candidate will be responsible for overseeing projects that enhance user support services, ensuring that our IT support operations run smoothly and efficiently. This role requires strong leadership skills, excellent communication abilities, and a deep understanding of IT support processes.

Responsibilities:

• Develop, implement, and manage project plans for IT user support initiatives
• Define project scope, goals, and deliverables in collaboration with key stakeholders
• Monitor project progress and make necessary adjustments to ensure timely and successful completion
• Lead and mentor the IT User Support team, fostering a collaborative, high-performance environment
• Assign tasks and responsibilities to team members, ensuring alignment with overall project objectives
• Act as the primary point of contact for stakeholders, providing updates on project status, risks, and issues
• Facilitate regular meetings to share progress updates and gather feedback from team members and stakeholders
• Identify and implement opportunities for process improvements within IT user support
• Establish and enforce best practices and standard operating procedures to enhance service delivery
• Maintain thorough project documentation to ensure knowledge retention, future reference, and compliance

Qualifications

• Bachelor’s degree in Information Technology, Business Administration, or a related field
• Over 10 years of experience in IT, including more than 5 years as a Project Manager specializing in application support and service management
• Proficient in Applied Systems or Vertafore products such as Epic, Sagitta, BenefitPoint, ImageRight, etc.
• Project Management Professional (PMP) certification
• Strong understanding of IT support processes and methodologies (e.g., ITIL)
• Excellent organizational and multitasking skills, with the ability to effectively prioritize tasks
• Strong leadership and team management capabilities
• Exceptional communication and interpersonal skills
• Proficient in project management tools and software (e.g., Microsoft Project, Jira, Trello)

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements) Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.