Lead Analyst, Reward IT (100% Remote)

Our Customer is a consumer financial services company headquartered in Connecticut. The company offers consumer financing products, including credit, promotional financing and loyalty programs, installment lending to industries, and FDIC-insured consumer savings products through the consumer bank, its wholly owned online bank subsidiary.

We are seeking a Lead Analyst, Reward IT, on a contract basis for the wing-to-wing process management and operational execution of assigned client loyalty programs. This role is 100% remote (slight preference to EST).

Responsibilities:

• Design loyalty strategies, programs, and statement messaging to support client requirements.
• Set up loyalty program operational rules in conjunction with the client systems services (CSS) team and/or vendor personnel.
• In conjunction with the financial IT testing team, test ongoing loyalty programs and loyalty promotional offers prior to live implementation.
• Monitor loyalty promotions in production and provide the CSS parameter review board with validation results.
• Learn existing and newly developed capabilities of the various loyalty platforms.
• Utilize Data Warehouse and First Data resources to provide Reward program reporting for internal and external customers
• Monitor and audit key Reward process control points to ensure high-quality “run” operations. Initiate corrective action as directed.
• Other duties as assigned

Skills and Qualifications:

• Bachelor’s degree and a minimum of 2 years of IT experience, or, in lieu of a degree, HS diploma and a minimum of 4 years of IT experience
• Minimum 3 years of experience working in the credit card or payments industry
• Minimum of 2 years of hands-on experience with First Data systems

Preferred:

• First Data systems experience, including DMM, IDP, and AFP.
• Hands-on experience with First Data Rewards systems or other credit card loyalty programs
• Credit card loyalty programs experience
• Proven experience in effectively interfacing with cross-functional teams
• Strong project management skills
• Strong Quality orientation/skill set
• Strong client orientation
• Strong problem-solving skills
• High level of initiative

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements) Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.