Learning Management System Administrator (100% Remote)

Our Customer is a tech real-estate marketplace company with a portfolio of the largest and most vibrant real estate and home-related brands on the web and mobile. The company’s brands focus on all stages of the home lifecycle: renting, buying, selling, financing and home improvement. They are committed to empowering consumers with unparalleled data, inspiration and knowledge around homes, and connecting them with the right local professionals to help.

We are seeking a Learning Management System Administrator on a contract basis to support our Customer’s business needs. This role is 100% remote.

This role will provide support for the LMS operations and enhancement initiatives. This role will focus on the configuration and deployment of new eLearning and ILT (Instructor-Led Training) offerings and ensuring a seamless learner experience for internal employees. The role may also support technical enhancements to the Docebo LMS.

This role will also collaborate primarily with L&D and Employee Service Center, as well as cross-functional stakeholders such as IT and People Tech, to maintain and improve LMS performance, manage system configurations, troubleshoot issues, and execute projects.

Responsibilities:

LMS Administration & Support:

• Manage day-to-day administration of the Docebo LMS internal domain.
• Configure, test, and launch new eLearnings, ILTs, and blended learning programs.
• Provide end-user support, troubleshoot technical issues, and liaise with the LMS vendor for escalated cases.
• Ensure compliance with SCORM, xAPI, and AICC standards for all course content.

Technical Enhancements & Configuration

• Participate in testing and validation of new features, upgrades, and releases
• Recommend and execute process improvements to increase system efficiency and data accuracy.
• Implement approved technical enhancements to the LMS platform, coordinating with internal teams and vendors.
• Support integrations between LMS and other learning technologies or enterprise systems.

Project Management & Reporting:

• Support the execution of the LMS roadmap initiatives related to LMS functionality and learner experience improvements.
• Create and maintain documentation for LMS processes, configurations, and governance.
• Develop and run system usage reports; analyze data to identify trends and recommend solutions.
• Manage timelines and deliverables to ensure projects stay on track.

Qualifications

• Minimum 3+ years of experience
• Corporate LMS administration experience (intermediate skills with Docebo).
• Experience working for a 1,000+ employee-sized company
• Experience working for a publicly traded company
• Proficiency in managing eLearning and ILT configurations end-to-end.
• Excellent communication and documentation skills.
• Strong analytical and problem-solving skills.
• Experience collaborating across L&D, IT, and vendor teams.
• Familiarity with integrations, API-based solutions, and system configuration.
• Experienced LMS Administrator who brings a consultative approach to eLearning and ILT configuration management.
• Highly organized, detail-oriented, and comfortable managing multiple projects simultaneously.
• Google Drive experience
• Able to communicate technical concepts to non-technical stakeholders clearly.
• Strong understanding of SCORM, xAPI, AICC compliance, and digital learning best practices.
• Skilled in technical configuration and troubleshooting.

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements) Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.