Licensed Healthcare Insurance Agent

The Mom Project is excited to support our customer with their search for Licensed Healthcare Insurance Agents to join their team!

Our client's team allows work-from-home from 37 preferred residency states. Please note that they are currently not hiring from the following geographies: Alaska, California, Hawaii, Montana or outside of the United States. Residents of Colorado, Florida, Illinois, Louisiana, Massachusetts, Minnesota, New Jersey, New York, Washington, and Washington, D.C. will be considered only based on special business need.

What You’ll be Doing

You’ll be using the knowledge that you bring to the role by helping others and giving them peace of mind. Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you’ll be the difference between their customer experience being just average or an exceptional one.

As a Licensed Healthcare Insurance Agent, on a typical day, you’ll

• Assist individuals in understanding their coverages and selecting the right products, services and best solutions to meet their personal health and financial needs
• Be providing full lifecycle customer service and sales where you could accept inbound or might be calling out to provide follow up
• Respond to customer inquiries with compassion and active listening and select the best solution in an efficient manner
• Identify additional needs customers may have and help them to upgrade products or services
• Complete the sale or renewal of a health plan that best suits the customer's needs - Sales conversions are expected.

What You Bring to the Role

• Current Health insurance license in your state of residence
• High speed internet (>25 mbps download and 10 mbps upload)
• Minimum six (6) months sales experience
• Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
• Strong customer service orientation (empathy, compassion and listening skills)
• High school diploma or equivalent
• Strong computer navigation skills and experience, as this role is 100% remote

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• All license fees provided by your employer
• Continuing education paid by your employer
• Our customer offers full-time regular positions. After July 15th, this position pays a guaranteed hourly rate of $21/hour with a performance-based bonus where most earn $22/hour and top performers $26/hour
• And they have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives.