LMS Administrator and Training Specialist

Our client has pushed the boundaries of science from food to health to the environment for the last 85 years. They’ve always pursued science with a clear purpose – to help our customers achieve theirs. Their expert team brings technology and intangibles, like creativity, empathy, diligence, and a spirit of collaboration, in equal measure, to fulfill our customers’ desire to work better, innovate better, and create better. Our client is a leading, global provider of technology and service solutions that help customers measure, quantify, detect, and report in ways that help ensure the quality, safety, and satisfaction of their products.

We are seeking an LMS Administrator and Training Specialist on a contract basis to support their business needs. This role is 100% remote.

The LMS (Learning Management System) Administrator & Training Specialist is responsible for the daily administration, maintenance, and support of the organization's LMS. This role ensures the efficient operation and use of the LMS to deliver training programs and initiatives that comply with regulatory requirements. The LMS Administrator works closely with instructional specialists, line managers, program/requirements owners, and other stakeholders to implement and manage training solutions.

Responsibilities

• LMS Management:
  • Administer the LMS, including user management, course uploads, and system configuration.
  • Monitor system performance and troubleshoot issues to ensure minimal downtime.
  • Regularly update and maintain the LMS to ensure it is running the latest versions and patches.
• User Support:
  • Provide technical support to LMS users, including instructors, learners, and administrators.
  • Develop and deliver training materials and sessions to help users navigate and utilize the LMS effectively.
  • Respond to and resolve user inquiries and issues in a timely manner.
• Course Management:
  • Assist in the creation and organization of courses and training materials within the LMS.
  • Manage course enrollments, track learner progress, and generate reports on training activities.
  • Ensure courses are assigned correctly based on the training requirements of different learner groups.
• Compliance and Reporting:
  • Ensure all training programs and initiatives comply with relevant regulatory requirements.
  • Generate and analyze reports on training metrics, completion rates, and other key performance indicators.
  • Work with stakeholders to identify training needs and implement solutions to address them.
• System Optimization:
  • Identify opportunities to optimize the LMS for better user experience and efficiency.
  • Collaborate with IT, Workday and other departments to integrate the LMS with other systems and tools.
  • Stay updated on industry trends and best practices in LMS administration and e-learning.

Basic Qualifications

• A Bachelor's degree in Information Technology, Education, Human Resources, or a related field.
• 2+ years of LMS administration experience
• Strong technical skills and familiarity with LMS platforms
• Standards such as SCORM, AICC, and xAPI
• Excellent organizational and multitasking abilities.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.

Preferred Characteristics:

• Experience with Docebo
• Experience with Articulate, including Rise 360
• Knowledge of HTML, CSS, and other web technologies

Perks are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)
Health Benefits: Medical, Dental, Vision, 401k, FSA, Commuter Benefit Program

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.