Localization Operations Project Manager

Our Customer is an American financial services and digital payments company based in San Francisco, California. They’re working to help their diverse audiences — sellers, individuals, artists, fans, developers, and all the people in between — overcome barriers to access the economy.

We are seeking a Localization Operations Project Manager on a contract basis who will support the Customer’s business needs. This role is 100% remote.

What You'll Do:

• Communicate with external vendors to streamline onboarding process - managing the timely request and delivery of all company-owned equipment as well as connecting vendors with IT and Vendor Security when necessary
• Learn internal technology tools and set-up in order to troubleshoot issues for vendors
• Frequently work in Jira to triage any incoming IT/tooling issues on behalf of G11n and vendor partners, and you will execute on- and off-boarding tasks for vendor partners to maintain accuracy and visibility for LocOps and Globalization leads
• Maintain the Globalization teams central communication platforms (Slack Channels, Wiki pages, documentation and more)
• Support the Localization Operations team expand its reach and impact by executing key functions that keep the Globalization team a key part of the Company's Growth ecosystem
• Frequently update and maintain trackers alongside vendor partners to ensure all inventory, onboarding information, and personal data is continuously up-to-date
• Assist with ongoing daily operations of Localization Operations

Must-Haves:

• 1-5 years of operations experience at a tech company, non-profit or global organization spanning multiple international regions and time-zones
• Experience with project management tools such as Asana and Jira
• Experience with organizing and maintaining data/ information via documentation and trackers (Coda, Excel, etc.)
• Excellent prioritization skills and the ability to to communicate key daily, weekly and monthly priorities to LocOps Team
• Strong ability to disperse information across multiple platforms (email, Slack, Confluence/Wiki pages, Google Docs, Coda)
• Strong written and verbal communication skills and the ability to build relationships and influence across the organization
• A Bachelor's degree is preferred

Perks are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)
Health Benefits: Medical, Dental, Vision, 401k, FSA, Commuter Benefit Program

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.