Logistics Coordinator (100% Remote)

Our Customer is a technology company that connects people with the best of their neighborhoods across the US, Canada, Australia, Japan, and Germany. They enable local businesses to meet consumers’ needs of ease and convenience, and, in turn, generate new ways for people to earn, work, and live. By building the last-mile logistics infrastructure for local commerce, they’re fulfilling our mission to grow and empower local economies.

We are seeking a Logistics Coordinator on a contract basis to help support our Customer's business needs. This role is 100% remote.

Two shifts: 1) Monday to Friday: 10:00 am to 6:00 pm EST, 2) Friday to Monday: 9:00 am to 7:00 pm EST. Please list your location and your preferred shift with your resume.

Responsibilities:

• Oversee shipment delivery, transportation processes, and systems for the organization by developing a high-level view of current capabilities and challenges, and forming recommendations for procedural improvements to enhance efficiency and support business objectives.
• Coordinate logistics schedules, liaising with key stakeholders to determine and implement efficient planning and use of resources.
• Coordinate logistics schedules between merchants, internal departments, and distribution centers.
• Review purchase orders and shipping documents to ensure accuracy.
• Build and tender shipments to partner carriers.
• Make special shipping arrangements as necessary.
• Track and resolve shipping errors.
• Prepare bills and invoices.
• Ensure the quality of all services provided meets required standards and SLAs.
• Perform regular audits of logistics procedures to maintain a high-level view of organizational logistics capabilities.
• Optimize transport planning for maximum efficiency for customers and stakeholders.
• Maintain accurate pre-shipment and post-shipment administration.
• Manage track and trace activities, proof of delivery, and overages, shortages, and damaged shipment issues.
• Evaluate, record, and respond to additional or special service requests (e.g., lift-gate, inside delivery).
• Work with transportation providers and freight payment teams to ensure proper accessorial cost management and payment flows.
• Handle damage and loss claims.
• Assist in troubleshooting and resolving safety, service, and operational issues.

Skills and Qualifications:

• Bachelor’s degree preferred.
• Prior experience in a logistics and transportation role.
• Highly effective verbal and written communication skills.

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.