Logistics Lead (Burlingame, CA)

Our Customer’s mission is to give people the power to build community and bring the world closer together. Through their family of apps and services, they are building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together.

We are seeking a Logistics Associate on a contract basis to oversee the end-to-end inventory lifecycle across a retail network. This role serves as the central point of coordination between warehouses, retail locations, and technology teams. Responsibilities include managing day-to-day execution of product replenishment and order fulfillment, while also identifying gaps in existing systems and driving enhancements to logistics tools and processes.

This role is on-site in Burlingame, CA.

Responsibilities:

Inventory Management & Procurement

• Manage inventory integrity across all supply chain nodes, from the distribution center to the retail back-of-house
• Analyze sales trends and stock levels to execute timely product replenishment and prevent stockouts or overstock
• Partner with Merchandising and Sales teams to forecast inventory needs based on seasonality, promotions, and new launches
• Manage non-consumable inventory, including demo units, display assets, new store opening kits, and operational supplies

Fulfillment & Transaction Support

• Monitor daily order lifecycle to ensure accurate transaction processing and adherence to SLA timelines
• Serve as an escalation point for shipping delays, transaction errors, and receiving discrepancies
• Coordinate with 3PL partners and internal warehouses to resolve fulfillment issues
• Track and report logistics KPIs, including On-Time-In-Full (OTIF), order accuracy, and processing speed

Systems Optimization & Process Improvement

• Act as subject matter expert for inventory management systems and ERP platforms
• Identify system inefficiencies, bugs, and feature gaps; partner with Technology and Product teams to define enhancements
• Lead User Acceptance Testing (UAT) for new tools and system updates prior to organizational rollout
• Develop and maintain Standard Operating Procedures to ensure consistency in physical and digital inventory processes

Skills and Qualifications:

• Bachelor’s degree in Supply Chain Management, Business Administration, or related field preferred
• 3–5+ years of experience in logistics, supply chain, or retail logistics operations
• Experience working in retail environments supporting store-level supply chain operations
• Strong cross-functional collaboration experience across Sales, Merchandising, Operations, and Technology teams
• Advanced Excel proficiency, including VLOOKUPs, Pivot Tables, and large dataset analysis
• Experience working with ERP and inventory management systems such as NetSuite, SAP, Shopify, or similar platforms
• Strong communication skills with the ability to translate operational requirements into technical specifications
• Ability to manage multiple priorities in fast-paced retail environments

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

* Health Benefits: Medical, Dental, Vision, 401k, FSA.

* Accrued PTO: Up to 15 days per 12 months on assignment

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.