Marketing Account Manager (100% Remote)

Our Customer is a consumer financial services company headquartered in Connecticut. The company offers consumer financing products, including credit, promotional financing and loyalty programs, installment lending to industries, and FDIC-insured consumer savings products through the consumer bank, its wholly owned online bank subsidiary.

We are seeking a Marketing Account Manager on a contract basis to support our customer’s ongoing business needs. This role is 100% remote.

The Account Manager is responsible for both managing & cultivating strong partnerships with key strategic clients/businesses, delivering against client campaign business goals, delivering complex campaigns across multiple marketing execution channels, and supporting the continual evolution and integration of holistic planning and delivery for the business.

Responsibilities:

• Leverage campaign strategy and execution expertise to optimize client campaigns and support key business initiatives with a focus on operational excellence and compliance
• Manage campaign execution across multiple marketing channels, including direct mail, email, paid media, earned media, and marketplace platforms
• Build and maintain strategic relationships with client teams as a trusted advisor and influencer
• Provide thought leadership, strategic guidance, and actionable insights to support client business objectives
• Anticipate client needs and recommend solutions aligned with industry trends and business goals
• Lead cross-functional client marketing meetings and collaborate with internal experts to develop execution strategies that support new account growth, sales, and net income goals
• Act as Agile team scrum master when needed, and support strategic client projects and process improvement initiatives
• Serve as the central point of contact for milestone tracking, change requests, process exceptions, and omnichannel optimization opportunities
• Establish and lead campaign portfolio review processes to monitor execution progress, address roadblocks, and identify optimization opportunities
• Partner with internal teams to forecast channel capacity, prioritize campaigns, and manage workload balancing
• Coordinate campaign incident management and corrective actions in partnership with remediation and compliance teams when necessary
• Build collaborative relationships across key functional teams supporting marketing execution plans
• Support additional projects and responsibilities as assigned

Skills and Qualifications:

• Bachelor’s degree required or high school diploma/GED with 5+ years of professional experience in sales, marketing, or operations within a corporate environment
• Minimum of 4 years of marketing experience, including project management and client relationship management
• Strong experience managing omnichannel marketing campaigns across multiple channels
• Strong project management and organizational skills
• Experience leading cross-functional collaboration and stakeholder engagement
• Strong client relationship management skills
• Excellent communication, critical thinking, and problem-solving abilities
• Ability to manage multiple priorities in a fast-paced environment
• Ability to synthesize information, identify impacts, and anticipate business needs
• Experience with marketing workflow and project management platforms such as Workfront
• Understanding of paid media execution components, including tagging, trafficking, digital audiences, search, social, display/programmatic, and affiliate marketing
• Familiarity with audience management platforms such as Liveramp
• Experience with Agile methodologies, tools, teams, or processes
• Strong collaboration and adaptability skills
• Ability to drive process improvements and operational efficiencies
• Curiosity, adaptability, and openness to evolving business strategies and market changes

Preferred Qualifications:

• Experience serving as an Agile scrum master
• Experience managing campaign incident resolution and compliance-related processes
• Experience supporting enterprise-scale marketing operations
• Experience with omnichannel optimization and campaign portfolio management

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements). Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.