Marketing and Customer Service Specialist

New

Posted 2 hours ago • 39 applicants

Our Client - Consumer Goods company

Remote

$26.00 - $26.00/hour

Exact compensation may vary based on skills, experience, and location.

10 hrs/wk

Contract (1099)

Remote work yes (100%)

Travel not required

Start date

October 1, 2025

End date

April 1, 2026

Superpower

Customer Service, Marketing

Capabilities

Customer Support Services

Social Media Management

E-Commerce

Preferred skills

Mailchimp

Google Workspace

Customer Support

Customer Service

Marketing

WooCommerce

Facebook Content

E-Commerce

Help Desk Support

Roasting

Google Voice

Preferred industry experience

Consumer Goods

Experience level

0 - 4 years of experience

Job description

Role Details:

5-10 hrs/wk
$26/hr
100% remote

We are a subscription coffee company that donates 100% of our net profits to non-profits serving Veterans.

We are hiring for a part-time customer service rep and marketing coordinator. We use Freshdesk to provide customer support tickets from phone, email, and automated alerts from our e-commerce platform. Responding to inquiries and errors is the basic task with additional marketing support desired in social media and email.

You will work directly with our COO and our coffee roaster who does our roasting and fulfillment. We work with WooCommerce, G Suite, Google Voice, Freshdesk, Facebook, LinkedIn, and Mailchimp.

All applicants applying for U.S. job openings must be legally authorized to work in the United States and are required to have U.S. residency at the time of application.

If you are a person with a disability needing assistance with the application, or at any point in the hiring process, please contact us at support@themomproject.com.

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