Media Business Operations Manager (100% Remote)

Our Customer is an American multinational cybersecurity company with headquarters in Santa Clara, California. Their core products include advanced firewalls and cloud-based offerings that extend those firewalls to cover other aspects of security. They are the global cybersecurity leader who continually delivers innovation to enable secure digital transformation - even as the pace of change is accelerating,

We are seeking a Media Business Operations Manager on a contract basis to support our Customer’s business needs. This role will be 100% remote.

Responsibilities:

Operational Business Rhythms & Cadence

• Establish, document, and manage end-to-end processes for annual and quarterly media planning, creative briefing, weekly campaign updates, and executive media reviews.
• Own and manage the master operational calendar, ensuring alignment and dependency tracking across internal marketing teams, agencies, and regional partners.
• Prepare operational reports, financial summaries, and strategic updates for senior leadership, ensuring clarity and consistency.

Workflow Governance & Tooling

• Serve as the Asana subject matter expert by designing, implementing, and maintaining standardized campaign and project workflows and templates.
• Identify workflow bottlenecks and implement scalable solutions to improve time-to-market.
• Oversee centralization of media documentation, ensuring proper organization, accessibility, and version control.

Financial & Legal Oversight

• Liaise with Finance to manage the full budget lifecycle, including forecasting, purchase order creation, invoice processing, and reconciliation with agencies.
• Coordinate with Legal and Procurement to manage vendor contracts, media disclosures, and compliance requirements.
• Identify operational risks related to budget, timing, or compliance and track mitigation plans.

Strategic Enablement & Team Capacity

• Partner with Analytics and Data Science teams to standardize KPIs and reporting templates across campaigns and channels.
• Develop and maintain an operations manual and conduct onboarding for new hires and agency partners.
• Lead change management efforts and communicate the value of new processes to cross-functional teams.

Skills and Qualifications:

• 8+ years of experience in program management, central operations, or chief of staff roles within B2B marketing or media environments.
• Proven media operations experience.
• Advanced expertise in Asana, including workflow design and dashboard customization.
• Strong project management background with experience managing multiple complex initiatives under deadlines.
• Excellent written and verbal communication skills, with the ability to synthesize strategy and process for all seniority levels.
• Demonstrated ability to influence cross-functional partners such as Finance, Legal, Sourcing, and Compliance.
• Expert-level experience with financial tracking, procurement workflows, and budget reconciliation.
• Strong emotional intelligence and ability to navigate organizational complexity.
• Ability to quickly assess operational environments and prioritize high-impact initiatives.
• Demonstrated history of streamlining business operations and improving efficiency.
• Experience using AI or ML tools for risk mitigation, operational insights, or workflow optimization.
• Proficiency with data visualization tools such as Tableau, Looker, or Power BI.

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.