Mixed Methods UX Researcher (Remote - CA or NY)

Our Customer’s mission is to give people the power to build community and bring the world closer together. Through their family of apps and services, they are building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together.

We are seeking a Mixed Methods UX Researcher on a contract basis to help support our customer’s business needs. This role is remote in New York or California.

You will have the opportunity to work on cutting-edge qualitative as well as quantitative user research, partnering closely with other researchers as well as product, data science, design, and other functions. You may be involved in a survey and complex qualitative design, analysis, and reporting.

Responsibilities:

• Collaborate with researchers, designers, product managers, and engineers to deliver actionable insights
• Develop and execute research roadmaps aligned to product and business goals
• Lead end-to-end quantitative and qualitative research across the product lifecycle
• Design and conduct studies, including usability testing, surveys, interviews, and longitudinal research
• Contribute research insights to product strategy, execution, and go-to-market plans
• Conduct competitive research and large-scale survey initiatives
• Design survey instruments to evaluate user behavior, cognition, and positioning
• Leverage AI tools for data collection, analysis, and insight generation
• Integrate AI into qualitative and quantitative research workflows
• Synthesize complex data into clear, actionable insights for stakeholders
• Adapt research approaches based on evolving priorities and stakeholder needs
• Partner cross-functionally to define research goals and evaluate outcomes
• Manage multiple research projects and deliverables simultaneously

Skills and Qualifications:

• Bachelor’s degree in Human-Computer Interaction, Psychology, Social Science, Business, or a related field
• 8+ years of experience in product or user research
• Strong mixed-method research expertise (qualitative and quantitative)
• Experience conducting usability testing and user experience research
• Proficiency with research tools such as UserTesting, UserZoom, Lookback, dscout, and Optimal Workshop
• Familiarity with design and prototyping tools such as Figma or similar platforms
• Strong quantitative skills, including statistical analysis and interpretation
• Experience designing and executing surveys, benchmarking, and longitudinal studies
• Ability to synthesize research findings into clear, impactful recommendations
• Strong collaboration and stakeholder management skills
• Ability to manage multiple projects in fast-paced environments
• Experience integrating AI tools into research workflows
• Strong problem-solving and analytical thinking skills

Preferred Qualifications:

• Experience moderating 1:1 user sessions
• Strong attention to detail
• Advanced experience leveraging AI for research efficiency and insights

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

* Health Benefits: Medical, Dental, Vision, 401k, FSA.

* Accrued PTO: Up to 15 days per 12 months on assignment

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.