Non-Technical Project Manager (Hybrid - Warren, MI)

A partner of The Mom Project in the automotive industry is seeking a contract Non-Technical Project Manager to help support their business needs.

Responsibilities:

• Coordinate monthly offer authoring activities for go-to-market execution across supported brands and digital experiences
• Review, validate, and maintain offer-related content and data to ensure accuracy across applications and digital retail experiences
• Partner with internal stakeholders, brand teams, and external agencies to gather business needs and technical requirements
• Assist with release readiness activities, including requirements gathering, timeline coordination, and cross-functional communication
• Support technical release activities, including user acceptance testing (UAT) and validation across multiple environments
• Troubleshoot issues impacting offer setup, display, or downstream systems
• Manage and resolve field team escalations requiring JIRA Level 2 support
• Develop and maintain documentation and organizational processes to improve operational efficiency
• Identify and escalate risks, gaps, and issues that may impact launches or enhancement delivery
• Build knowledge of incentive systems, web services, and downstream dependencies to support technical changes and issue resolution
• Partner with external technical agencies to gather technical requirements for application and web service upgrades
• Manage release timelines to ensure business requirements are met
• Support the development of customer-centric technical strategies for digital shopping experiences
• Assist with managing project schedules, timelines, and stakeholder communications

Skills and Qualifications:

• Bachelor's degree in Business Administration or a related field preferred, or equivalent experience
• 2-4 years of experience supporting incentives, offer management, digital retail, or a related business or operations function
• Knowledge of OEM incentives and offers
• Experience with vehicle configuration data
• Strong written and verbal communication skills
• Strong organizational skills with the ability to manage multiple workstreams and changing priorities
• Strong problem-solving and analytical skills
• Ability to build and maintain relationships with diverse stakeholders
• Ability to understand interconnected systems, web services, and downstream dependencies
• Ability to gain a high-level understanding of complex IT solutions and technical concepts
• Ability to work effectively in a collaborative team environment
• Self-starter with the ability to work independently while coordinating across multiple teams
• Proficiency with Microsoft Office Suite

Preferred Qualifications:

• Working knowledge of APIs, response structures, or system integrations

Hours and Location:

• M-F, 40 hours/week
• Hybrid in Warren, MI - In-office Tues, Wed, Thurs, 8 am-5 pm EST

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of the waiting period for eligible engagements. Benefits include: Medical, Dental, Vision, 401k.)

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.