Non-Technical Project Manager III (100% Remote - EST Hours)

A partner of The Mom Project in the automotive industry is seeking a contract Non-Technical Project Manager to help support their business needs. This role is 100% remote.

Responsibilities:

• Collaborate with cross-functional teams and third-party vendors to gather, organize, and maintain knowledge assets.
• Review content for accuracy, update outdated information, and remove obsolete content.
• Establish governance standards and maintain database hygiene.
• Track knowledge base effectiveness through accuracy, usage, findability, and overall impact metrics.
• Weekly meetings with leadership to review progress and priorities.
• Workload will be high initially while information is centralized, with periodic spikes as new products launch or vendor relationships are introduced.

Additional Notes

• Primary focus is centralizing client's Energy knowledge base and creating a single source of truth for customer-facing and internal information.
• Responsible for ensuring data integrity, usability, and accessibility across multiple teams.
• Role supports a highly cross-functional environment, partnering with customer success, customer care, and external vendors.
• Need is driven by the lack of a centralized knowledge repository and the desire to establish governance and database hygiene processes.
• This is not a Learning Management System (LMS) role and not a Technical Writer position.

Skills and Qualifications:

• 5+ years of experience in Knowledge Management, Content Operations, Documentation Management, or similar fields.
• Bachelor's Degree preferred but not required; equivalent experience with a high school
• diploma is acceptable.
• Strong knowledge management architecture experience preferred over technical writing experience.
• Renewable energy or EV industry experience is a plus.
• Additional relevant backgrounds may include telecom, banking, insurance, and healthcare environments with complex documentation and customer-support ecosystems.

Top 3 Must-Have Skills

• Program Management
• Knowledge and Information Management
• Technical communication

Hours and Location:

• M-F, 40 hours/week
• 100% remote
• 8am - 5pm EST

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of the waiting period for eligible engagements. Benefits include: Medical, Dental, Vision, 401k.)

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Perks are available through our 3rd-Party Employer of Record (Available upon completion of waiting period for eligible arrangements)

Benefits: Medical, Dental, and 401k (no match)