Office Administrator

We are an established and growing environmental services firm, is seeking a Customer Service Representative to work in our Bridgeview, Illinois office. This is a full-time salaried position.

Daily activities involve managing customer calls, scheduling estimator visits and projects, and performing miscellaneous office work. Work hours are Monday through Friday, 8:30 a.m. - 5:00 p.m.

Key Responsibilities and Activities

1. Responding to customer inquiries
2. Providing customers with information about company services
3. Scheduling estimates and projects and entering the information into shared calendars
4. Preparing project files for onsite supervisors
5. Proofing and filing project paperwork
6. Processing invoices and payments
7. Applying for project permits with municipalities

Required Skills and Qualifications

The successful candidate will have:

1. A minimum of a high school diploma or equivalent
2. A minimum of two years of experience in call management at a contracting or professional services firm
3. Excellent customer service experience
4. Active listening abilities
5. Clear communication skills
6. Critical thinking and problem-solving orientation
7. Proficient in Outlook, Word, Excel, and preferably QuickBooks
8. A strong attention to detail
9. A familiarity with the internet
10. Be authorized to work in the United States
11. Reliable transportation and a valid driver's license

Benefits

We offer employees excellent benefits and opportunities for growth. Benefits for full-time employees include:

1. Bonuses twice per year
2. Nine fully paid holidays
3. Paid time-off
4. Medical, dental, and vision insurance
5. 401(k) program with company match

Why Us?

We are an established, full-service environmental contracting firm. For more than 20 years, we have been a trusted provider of environmental services for residential and commercial clients located throughout the greater Chicagoland area. Since 2019, we've received over 150 Five-Star Google reviews. This is a reflection of the excellent customer experience that we strive for. Customers appreciate the friendly and attentive call management staff, the free on-site estimates, and most of all, the quality of our work.