Operations Associate

We are an award-winning, boutique firm located in downtown Palo Alto. We are hiring a Part-Time Operations Associate to work a hybrid schedule in Palo Alto, CA. This is a contract to hire position. This position reports directly to the owner of the firm, who is a mother of three. Hours are flexible.

The duties consist of the following:

• Printing, scanning, and mailing applications to the Federal government;
• Checking applications against checklists prior to mailing;
• Uploading scanned applications to client management system;
• Updating client management system as needed;
• Communicating with clients on phone, email or through management system, as necessary;
• Assisting with marketing tasks, such as updating website, designing newsletter, assisting with various social media and branding tasks;
• Creating and updating our internal company collaboration hub;
• Maintaining office supplies;
• Managing billing email account and related bookkeeping tasks;
• Performing other related duties to support the law firm; and
• Assisting the owner with various management tasks;

Requirements and Skills:

• Proven experience as an Administrative Assistant, Virtual Assistant, or Office Admin Assistant.
• Knowledge of office management systems and procedures.
• Working knowledge of office equipment, like printers and fax machines.
• Proficiency in MS Office (MS Excel and MS PowerPoint, in particular).
• Excellent time management skills and the ability to prioritize work.
• Attention to detail and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong organizational skills with the ability to multi-task.
• Trustworthy.
• Strong reading, writing, and spoken English required.

Wage is $40/hr. Current need dictates approximately ~20 hours per week. There is opportunity for growth. Background search will be conducted in accordance with California law.