Operations Manager

About the Part-Time Operations Manager

One of the top early-stage tech startups in Phoenix, AZ. We have an exciting business, happy customers, and we’re looking for your help to continue to grow! Are you a passionate, entrepreneurial person who gets excited to make a difference? As a key member of our operations team, you will be responsible for managing work and projects under the various operations functions, working directly with the Director of Operations. In addition to managing our baseline responsibilities in the areas of people operations and finance, the operations team collaborates with other departments to listen, understand, and help remove friction. We love our jobs and want you to love yours, too. No politics. Every day is new. What you do has a direct and immediate impact.

About Us

Founded on the idea that cutting-edge technology and human-centered design can change medicine. Called the “Uber for medical experts”, combines advanced workflow automation and a national network of top practicing doctors and nurses, to create a disruptively efficient method for companies to find and engage medical practitioners. A two-sided marketplace, and we’re proud of our very high user satisfaction on both sides. Our customers are companies, like hospitals, insurance carriers, law firms, and third-party administrators.

About Your Team

We are at an exciting stage. We are a company that wins together, so on the Operations team we often wear multiple hats to ensure the right resources are in the right place to accelerate growth without sacrificing quality. Areas of responsibility in this role will vary as the business needs - they will routinely include work in finance and in people operations but may also include projects supporting company operations, marketing, sales operations, clinical operations, and customer success. These opportunities will change and evolve as the company develops, so an adaptable and passionate individual who loves the challenge of learning new things will thrive in this position. This is a unique opportunity to refine operational skills, level-up technical skills, and leave a long-lasting imprint on how our functions operationally.

Responsibilities

• Assist with all internal and external HR related inquiries or requests.

• Ensure the organization’s compliance with local, state and federal regulations

• Managing accounts receivables and accounts payable including invoice processing.

• Expense accounting and account reconciliation.

• Manage monthly, quarterly, and annual payroll compliance, federal and multi-state.

• Work with accounting groups on monthly, quarterly, and annual company reports and analyses.

• Anticipate and evaluate business needs to ensure that financial and human resource systems and processes appropriately support the company’s growth + implement agreed actions.

• Managing complete payroll and compliance records, responsibilities, and reporting.

• Manage and deliver employee engagement and morale activities across the company.

• Manage the processes for sourcing, hiring, and onboarding and offboarding of team members, as needed.

• Represent the brand and values by giving an excellent experience to each prospective, new, and established team member.

• Participate in various projects to support company-wide operations and to help the Marketing, Sales Ops, Clinical Ops, and Customer Success teams, as needed.

• Develop and nurture strong cross-team partnerships, driving business results and inspiring a culture of empathy, collaboration, and accountability.

• Grow and learn in your skills. You’ve got a great team around you, leverage this unique opportunity to grow faster than you could elsewhere.

Skills and Competencies

• 3+ years of human resources, finance and/or operations experience

• Proficient with Excel, Outlook, PowerPoint, and Word

• Nice to have: experience with Gusto, Quickbooks, Brex, and bill.com

• Nice to have: experience with task management systems like ClickUp or others

• Nice to have: experience with financial modeling

• Empathetic to others and good humored (we like to have fun and not take ourselves too seriously)

• Proactive and independent – must be eager to drive best practices including automation and continuous process improvement

• Excellent organizational, analytical, and project management skills

• Ability to multi-task and adapt to change while maintaining a strong attention to detail

• Thrive in a high-energy, fast-paced, sometimes-ambiguous setting

Our Culture

If these words describe you then you’ll fit right in:

• Hardworking

• Innovative

• Passionate

• Naturally curious

• Empathetic

• Positive

• Intellectually honest

• Collaborative

• Accountable

• Exceeds expectations

We look forward to meeting you!

Industry

• Information Technology & Services

• Healthcare

• Healthtech

• Insuretech

Employment Type

Part-time / 24th St Camelback location or Remote

Job Functions

• Human Resources

• Operations

• Finance