Operations Manager

This role will be shaping the future of the company and it starts with seamless operations. As our Operations Manager, you'll be the vital force that keeps their client relationships strong and our business running smoothly, enabling the team to focus on delivering transformative solutions.

Position: Operations Manager

Core Responsibilities:

• Maintain client satisfaction through professional communication and responsive support
• Manage end-to-end billing cycles and payment reconciliation to maintain healthy cash flow
• Familiar with bookkeeping best practices
• Oversee critical business platforms including QuickBooks and various SaaS tools
• Maintain and update website content to ensure our digital presence remains current
• Streamline internal processes to maximize team efficiency and service delivery

Required Skills:

• Exceptional organizational and communication abilities
• Experience with financial management and billing systems
• Proficiency in QuickBooks or similar accounting software
• Basic technical aptitude for managing websites and SaaS platforms
• Strong attention to detail and problem-solving mindset

Preferred Qualifications:

• 2+ years of experience in operations management
• Experience with content management systems
• Working knowledge of common business software and tools
• Prefer to be located in CST timezone

This position offers the opportunity to play a crucial role in the agency's growth while working with an innovative team dedicated to transforming ideas into impact.