Order Processor

Our Customer is the world's learning company, with 32,000 employees across 70 countries worldwide. Their unique insight and world-class expertise comes from their long history of working closely with teachers, learners, researchers, authors, and thought leaders. Their products and services are used by millions of teachers and learners around the world every day. Whether it’s training school leaders or educating professionals, they are helping people make progress in their lives through learning.

We are seeking a contract Order Processor on a contract basis to help support our Customer's business needs. This role is 100% remote.

The primary responsibility of the Order Processor is to process orders for candidates and Third-Party payers. This includes processing and tracking credit card payments, auditing orders for operational and financial quality and maintaining program information.


Responsibilities:

• 50%
  • Tracking customer transactional activity through all systems
  • Responsible for promptly and accurately processing transactional activity using various systems and resources (computer systems, published materials, and websites)
• 25%
  • Process payments
• 15%
  • Customer support (phone, e-mail)
  • Respond to customer inquiries.
• 10%
  • Other duties as assigned.

Qualifications:

• Bachelor’s degree is preferred, or equivalent experience.
• A minimum of 18 mos. of accounting experience is preferred.-accounts receivable
• A minimum of 18 mos. of customer service experience preferred.
• Efficient with Microsoft applications – Outlook, Excel, Word, PC, Salesforce, operations, web browsing and web navigation
• Proficient Data Analysis skills
• Proficient communication skills
• Detail oriented

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Please Note: In order to create a safe, productive work environment, our client is requiring all contractors who plan to be onsite to be fully vaccinated according to the CDC guidelines. Prior to coming into our offices, contractors will be required to attest that they are fully vaccinated.

Perks are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)
Health Benefits: Medical, Dental, Vision, Life (including spouse & child), 401k, STD/LTD, AD&D, and Commuter Benefits program.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.