Payroll Specialist

Our Customer is a business and financial software company that develops and sells financial, accounting, and tax preparation software and related services for small businesses, accountants, and individuals. They are laser-focused on their customers, live and breathe innovation, and champion those who dare to dream. Their Mission is powering prosperity around the world. They do it by attracting the world’s top talent, bringing vital partners into their global platform, and leaving the world a better place through exceptional corporate citizenship.

We are seeking a Payroll Specialist on a contract basis to support our Customer's business needs. This role is remote in any of the locations: Mountain View, CA; San Diego, CA; Atlanta, GA; Plano, TX.

Responsibilities:

• Assist with processing full payroll cycles for 15,000+ employees on a bi-weekly basis, inclusive of exempt and non-exempt employees
• Process terminations, including final pay calculations
• Review wage calculations and audit reports for accuracy while making necessary adjustments/corrections
• Track and process leave of absence (LOA) to calculate supplemental pay for employees
• Audit Human Resources Information System (HRIS) Workday daily file feed into Automatic Data Processing (ADP) to ensure data accuracy
• Resolve payroll employee service request cases (Tier 2 support for escalations)
• Initiate stop payments and direct deposit reversals
• Research and manage outstanding/uncashed checks or direct deposit issues
• Enforce pay policies (e.g., holiday worked, on-call, overtime, calculation basis for deductions, etc.) to ensure compliance
• Audit and validate inputs in the time and labor system
• Run and review timesheet export reports from Workday to interface with the ADP Payroll system
• Process over-payment calculations and collection
• Create and maintain SOPs (standard operating procedures) and job aides for payroll processing and timekeeping tasks
• Provide exemplary service and respond to complex payroll-related inquiries from employees, managers, HRBPs, HR Data Services, HR Connect, and external third-party vendors
• Communicate effectively with various levels of management to ensure a high level of customer support and positive customer interactions
• Work in a team environment by coordinating with other team members in the processing of payroll

Skills and Qualifications:

• Bachelor's degree preferred
• CPP/FPC certification preferred
• 3+ years of experience in payroll processing
• Must have experience processing payroll for a larger, public company
• Ability to apply documented rules, past practices, or instructions on an independent level
• Ability to work in a fast-paced environment, even during times of ambiguity
• Ability to hold information confidential with excellent judgment
• Understanding of payroll processing within a shared services environment
• Solid time management skills with an ability to prioritize assignments in a dynamic work environment
• Proficient in computer, organizational, analytical, research, and problem-solving skills
• Working knowledge of Excel, proficient with all other Office applications
• Ability to complete self-initiated training necessary to remain current on payroll practices
• Ability to learn processes quickly for more efficient and effective results
• Experience with Workday and ADP systems preferred
• Excellent interpersonal skills, positive attitude, flexibility, and a willingness to learn
• Ability to adapt to change and adjust to the business needs

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

Benefits: Medical, Dental, and 401k (no match)

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.