People Operations Analyst (100% Remote)

Our Customer is an American financial services and digital payments company based in San Francisco, California. They’re working to help their diverse audiences — sellers, individuals, artists, fans, developers, and all the people in between — overcome barriers to access the economy.

We are seeking a highly motivated People Operations Analyst on a contract basis to help support our Customer's business needs. This role is 100% remote.

Responsibilities:

• Execute and validate mass changes using EIBs, ensuring timely and accurate processing of employee data changes
• Maintain custom Workday reports and create scheduled reports
• Serve as the first point of contact for HRIS-related inquiries; respond to global employee queries and data requests while ensuring accuracy and compliance
• Act as a subject-matter expert for Workday, including end-to-end business process execution and transaction flows
• Leverage knowledge of Workday’s architecture and transaction lifecycle to optimize business process efficiency and maintain data integrity
• Identify trends and conduct analyses to propose and implement scalable solutions for People data and process challenges
• Train and upskill team members on reporting and mass data loads
• Proactively document, maintain, and organize operational processes
• Collaborate with global People Operations teams across APAC, EMEA, and the Americas
• Perform additional related duties as assigned

Skills and Qualifications:

• Bachelor’s degree preferred but not required
• 2+ years of hands-on Workday experience, including EIBs and business process transactions (advanced report writing a plus)
• 3+ years of experience in People Operations, HRIS, or HR systems roles with emphasis on process execution and optimization
• Proficiency with collaboration technologies such as G Suite and Slack
• Strong analytical and problem-solving skills with the ability to manage multiple priorities and maintain high attention to detail
• Ability to work effectively across global teams and time zones
• Ability to thrive in fast-paced environments with high-volume activities and aggressive timelines
• Strong ethics when handling confidential and sensitive information

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

Benefits: Medical, Dental, and 401k (no match)

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.