People Operations Representative

***The salary range for this position is $20.00 - $21.11 per hour.***

***Please note, that all applicants applying for US job openings must be legally authorized to work in the United States.***

Our Customer is the world's leading music company that owns and operates a broad array of businesses engaged in recorded music, music publishing, merchandising, and audiovisual content in more than 60 countries. They identify and develop recording artists and songwriters, and produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

We are seeking a People Operations Representative on a contract basis to help support our Customer's business needs. This is a great opportunity to play a central role in the employees’ experience in all the work that People Operations performs, whether a big project or day-to-day transactional tasks. You will be responsible for data and records management and will work closely and collaboratively with key stakeholders (People Business Partners, Payroll, People Systems, IT, Facilities, etc.). This role is a hybrid setup with 3 days remote and 2 days onsite in Woodland Hills or Santa Monica, CA.

What You'll Do:

• Operate as partners to People Business Partners at every phase of the employee life cycle
• Provide support services to a variety of People teams by carrying out various operational-related activities
• Support all People Operations needs including entering Workday transactions and completing accompanying tasks through Hire to Retire
• Make an impact by providing a positive onboarding and overall employee experience
• Process new employees, terminations, and employee life-cycle changes in Workday such as promotions, transfers, contract increases, etc.
• Create and route job requisitions, working closely with Talent Acquisition as needed
• Responsible for inputting employment contract details into the related system
• Ensure accurate and timely processing of I-9 verifications
• Support unemployment claims processing
• Guide employees with tier-one people answer with a focus on customer service
• Support other specialized People Operations processes, projects, system testing, and document procedures
• Provide functional support with an understanding of downstream system impacts
• Run and manipulate reports as requested
• Assist with People team compliance standards and practices, provide evidence, and understand the various ways to research information
• Maintain electronic file storage

Must-Haves:

• 2-4 years of HR-related experience preferred
• Strong problem-solving, attention to detail, and organizational skills - ability to manage multiple priorities in a dynamic and, occasionally, ambiguous environment
• Previous Workday experience or other HRIS systems are a plus
• Proficient in Microsoft Office programs, in particular Excel skills including a variety of functions or formulas
• Excellent communication (written and verbal) and interpersonal skills
• Experience ServiceNow or other similar case management systems a plus
• Ability to use discretion and handle sensitive information
• Willingness to pitch in wherever help is needed across the team
• Demonstrated ability to work within a fast-paced, deadline-oriented environment
• Demonstrated ability to work independently and be self-motivated
• A proactive, bright, and innovative individual who is business savvy and demonstrates good judgment.
• Excellent follow-through skills and the ability to anticipate and address business needs proactively
• Ability and desire to work in a hybrid environment

Education:

• A Bachelor's degree is preferred

Hours & Location:

• M-F, 40 hours/week. This role is a hybrid setup with 3 days remote and 2 days onsite in Woodland Hills or Santa Monica, CA.

Perks are available through our 3rd Party Employer of Record

Health Benefits: Medical, Dental, Vision, 401k, FSA, Commuter Benefit Program