Plant Operations Director (Greenville, NC)

Our client is a leading professional services firm that specializes in real estate and investment management. Our client shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces, and sustainable real estate solutions for our clients, our people, and our communities. Our client is a Fortune 500 company with annual revenue of $18.0 billion, operations in over 80 countries, and a global workforce of more than 93,000 as of December 31, 2019.

We are seeking a Plant Operations Director on a contract basis to help support their ongoing business needs. This role is on-site in Greenville, NC.

Responsibilities:

• Ensure successful organizational performance within the assigned area of accountability
• Maximize process efficiency to support operational needs
• Set expectations, assign accountabilities, and measure performance against established standards
• Develop and monitor action plans to improve performance outcomes
• Conduct operations in alignment with principles of operational excellence
• Provide direction and leadership to management and staff within the assigned area
• Identify, coordinate, and adjust resources as needed
• Track and analyze data to assess achievement of performance measures and provide reports to key stakeholders
• Monitor adherence to policies, procedures, and regulatory requirements
• Ensure operational compliance with governing, accrediting, and regulatory bodies
• Maintain clinical competency and provide direct patient care when necessary
• Deliver responsive customer service and foster strong relationships with end users
• Promote a culture of service excellence and employee empowerment
• Direct, plan, and manage information technology infrastructure to ensure the continuous operation of critical systems
• Oversee the design, implementation, and enhancement of standards-based technology infrastructure
• Support IT Service Management (ITSM) adoption and ensure compliance with governance and ITSM processes
• Monitor service delivery performance and take corrective action to optimize outcomes
• Facilitate positive communication and relationships between departments and stakeholders
• Plan and manage staffing and resource utilization to meet organizational needs
• Continuously evaluate and improve service delivery through data-driven planning and implementation
• Exercise independent judgment and analytical skills to recommend process improvements
• Explore creative solutions to advance organizational goals
• Review financial reports and adjust resource allocation and spending to maintain financial viability
• Support compliance with financial controls and operational policies
• Maintain positive employee relations and support timely resolution of personnel concerns
• Ensure compliance with HR/OD policies, employment laws, and performance management standards
• Provide ongoing coaching and feedback to support employee performance and development
• Ensure compliance with corporate policies related to privacy, confidentiality, and legal risk management
• Model professional confidentiality and discretion in all communications
• Use change management practices to advance organizational progress
• Promote a positive organizational culture through effective decision-making and performance management
• Lead the selection, engagement, and development of staff, including performance management, professional development, and succession planning
• Delegate initiatives and provide operational support as needed
• Demonstrate leadership aligned with organizational values and competencies

Qualifications

• Bachelor’s degree required
• 5-7 years of related experience

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements) Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.