Privacy Operations Manager

Why you?

You are someone who brings your life experience to create products that truly make a difference in the lives of working parents. You use data to inform roadmaps, but you also know when you have enough information for action. You love the challenge of prioritizing user needs amongst multiple business objectives. You enjoy growing from diverse perspectives and coworkers while collaborating with others in a cross-functional team, and across departments.

You are looking for something more from your job. Maybe a bigger problem to solve with both immediate and long term impact, or perhaps you just need a mission you can believe in every day. You are scrappy and collaborative while looking to join an inclusive and supportive culture with a bias for action. You dig a balanced startup life and can wrestle challenges with grace. You love big, interesting problems and bringing solutions to the masses while making sure it feels personal, authentic, and connected. If this sounds like you, we'd like to talk.

Why us?

The Mom Project is a pioneering, remote-first venture-backed startup with roots in Chicago & Cincinnati. We are backed by some of the best investors in the world and are lucky to be surrounded by an incredible team of advisors, including Serena Williams.

The Mom Project is a platform and community leading a cultural movement that matches companies with diverse talent. To date, our platform has unlocked over $200M in earning potential by connecting our 1M+ moms and mom-supporters with opportunities at world class brands like Apple, Accenture, Etsy and Nike… and we are just getting started!

Our team is growing as we push to rewrite the narrative for working women at every stage of life. We believe women should be able to choose both a successful family life AND career aspirations without sacrificing one over the other.

TMP Diversity Statement

We move forward when we all move together.

At The Mom Project, we understand the Moms we serve are not all the same and neither are the employees that support her. We are inspired by people who come from all walks of life.

Equality and inclusion at TMP is recognizing and honoring the uniqueness of each person who works to bring our mission to life, valuing all dimensions of diversity as our greatest asset.

We are committed to being a safe, respectful, fair, and inclusive culture for all.

About the Role:

The Privacy Operations Manager is a new privacy role at The Mom Project. The Privacy Operations Manager will work cross-functionally with TMP Business Operations, Product and Engineering, Security, Data Science, Legal and other teams to build holistic privacy solutions that address user and customer needs on privacy, data protection and data security while enabling effective and timely delivery of TMP services.

All applicants applying for U.S. job openings must be legally authorized to work in the United States and are required to have US residency at the time of application

What you’ll do:

• Develop, scale and operationalize privacy and data policies and practices. Building upon current privacy efforts, you will create a culture of privacy-respectful practices by managing data maps and inventories, supporting strategic planning and roadmap development, identifying and managing risks and risk mitigations, and helping to to integrate your privacy by design approach into the product development lifecycle.
• Enable company-wide compliance success by helping teams make appropriate tradeoffs to meet project and product delivery timelines that meet desired privacy requirements and outcomes.
• Be responsible for coordinating, managing, and administering data and privacy content (policies, standards, guidelines, and controls) in close collaboration with security and other stakeholder functions. Document and help resolve privacy policy decisions that may directly or indirectly contribute to current or future privacy risks.
• Deliver training, education and communications to both internal stakeholders and to TMP’s users and customers, including review and response to privacy inquiries, data rights requests, and customer compliance questionnaires and assessments.
• Lead or assist in conducting privacy impact and risk assessments, support certification reviews (SOC, ISO, etc), and prepare, develop and deliver privacy risk reports and dashboards for multiple internal stakeholders.
• Evaluate and implement privacy compliance management tools and technology services that can flexibly implement new privacy laws and requirements, while supporting and measuring the ongoing efficiency and effectiveness of the program and privacy goals.

The skills and abilities you’ll need to succeed:

• Bachelor's degree in Business, Computer Science, Risk Management, or equivalent experience
• CIPP/US, CIPP/E or CIPM privacy certifications
• 5 years privacy or compliance program management leadership experience, with communication and interpersonal skills with experience influencing others, including "roll-up the sleeves" type of collaboration within a diverse, global, cross-functional team
• Experience developing robust operations within ambiguity and shifting priorities while maintaining organization and control
• Experience conducting privacy reviews and assessments for internal functions to assess personal data processing risks and provide timely and actionable guidance to our stakeholders
• Experience with GDPR/ePrivacy, CCPA/CPRA, CAN SPAM, Data Breach laws, and privacy standards and best practices
• Experience developing and maintain data maps and inventories, and describing data processing activities
• Experience establishing work relationships across multi-disciplinary teams and multiple partners with experience capturing concepts, status, and privacy risks and impacts
• Able to work with key internal leads or stakeholders in business ops, security, product and engineering, data science, sales and marketing, customer support and other teams across the company to become a trusted partner and facilitator of TMPs privacy goals
• Analytical and creative problem-solving experience with scaling manual or simple operations into programs
• Ability to develop creative solutions to data and privacy issues that are scalable and repeatable
• Technical skills and expertise to understand cloud-based SaaS applications and hosting and decision-making algorithms, and to contribute to and give feedback to compliance designs and implementations (e.g. user rights requests, cookie consents, global opt-out, etc)
• Experience managing information systems and compliance tools and processes that enable privacy compliance and incident tracking and reporting
• Public or user-facing communications experience

Why you’ll love working for TMP:

Compensation & Benefits:

• Base Compensation
• Full medical, dental, vision
• Short and Long Term Disability
• Generous Paid Parental Leave
• Family planning benefits through Progyny
• Generous PTO
• 401K match

Let me see those Perks, Perks, Perks!

• An incredible remote team that will support and champion your work
• Health and Wellness stipend
• Learning and Development stipend
• Work From Home Stipend

Pay Transparency: The published pay range for this position is $120,000-$180,000 and doesn't include our benefits and very generous equity package. This pay range may be adjusted for certain geographies, based on local labor costs. If you are hired at The Mom Project, your final base salary will be based on factors such as geographic location, skills, and depth of experience.

We're just getting started. Join us in building the future of work.