Process Surveillance Analyst (100% Remote)

Our Customer is a consumer financial services company headquartered in Connecticut. The company offers consumer financing products, including credit, promotional financing and loyalty programs, installment lending to industries, and FDIC-insured consumer savings products through the consumer bank, its wholly owned online bank subsidiary.

We are seeking a Process Surveillance Analyst on a contract basis to support our customer’s ongoing business needs. This role is 100% remote.

Responsibilities:

• Provide oversight of the surveillance framework to ensure alignment with enterprise-wide surveillance policies and standards.
• Support quarterly Annual Plan refreshes, including surveillance planning documentation, annual plans, coverage maps, and process refreshes.
• Utilize analytical tools to consolidate and summarize multiple data files, highlighting key changes quarter over quarter.
• Provide surveillance leadership with clear insights into risks entering or leaving the scope based on surveillance policies and standards.
• Conduct validations between Coverage Maps, Test Universe, Question Bank, and surveillance data sources.
• Facilitate review of surveillance gaps with leadership to ensure timely resolution.
• Collaborate with surveillance leaders to prepare data-driven insights related to Annual Plan changes.
• Manage surveillance-related risks to support updates to Process Risk and Controls across business processes.
• Facilitate the creation of new tests and test attributes within the surveillance management system.
• Build user acceptance criteria and validate system updates to ensure functionality.

Skills and Qualifications:

• Strong proficiency in Microsoft Office, including Excel, Word, PowerPoint, and Teams.
• Strong analytical skills with the ability to analyze large data sets.
• Critical thinking and problem-solving skills.
• Strong attention to detail.
• Ability to learn quickly.
• Ability to manage multiple initiatives simultaneously.
• Ability to meet demanding deadlines with minimal supervision.
• Strong organizational and documentation skills.

Preferred Qualifications:

• Expertise with Tableau.
• Strong collaboration, negotiation, and conflict resolution skills.
• Creative problem-solving ability.

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements) Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.