Spanish Bilingual Production Operations Coordinator, Experiences (100% Remote)

Founded in 2008, our Customer represents a global travel community that offers magical end-to-end trips, including where you stay, what you do and the people you meet. They exist to create a world where anyone can belong anywhere, providing healthy travel that is local, authentic, diverse, inclusive and sustainable. Their website and app uniquely leverage technology to economically empower millions of people around the world to unlock and monetize their spaces, passions and talents to become hospitality entrepreneurs.

Our Customer is seeking a Spanish Bilingual Production Operations Coordinator on a contract basis to help support our Customer's business needs. This role is 100% remote.

Responsibilities:

• Support and execute end-to-end production workflows to deliver successful productions and high-quality guest experiences
• Support internal production leads with experiences and event logistics and coordination
• Manage and engage with guests (online) responding to messages in a timely and authentic manner.
• Collaborate with cross-functional partners to drive optimization of the guest communications including drafting and maintaining FAQs, informing best practices and sharing learnings with key stakeholders
• Adopt, develop and master internal tools, trainings, and processes that drive daily production operations to ensure quality and efficiency
• Act as an advocate for guests and supporting initiatives that improve the overall experience for internal teams and external guests

Qualifications:

• 4+ years in event production, hospitality or social media community management
• 4+ years in a client-facing or guest-facing role
• Proficiency in the Spanish language
• Strong organizational and time management skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks and priorities simultaneously.
• Ability to work under pressure and resolve problems quickly and effectively.
• Strong interpersonal skills and ability to collaborate with diverse teams.
• Knowledge of creative and production workflows
• Salesforce and Asana preferred
• Willingness to travel (15%)

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Perks are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)
Health Benefits: Medical, Dental, Vision, 401k, FSA, Commuter Benefit Program

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.