Program Manager - Agency Marketing (Hybrid - NYC)

***Our client has set rate ranges based on defined geographic zones. Please see below for example.***

• Zone 1 (Bay Area, NYC)
• Zone 2 (including Southern CA, DC, IL)
• Zone 3 (including AZ, CO, VA, HI)
• Zone 4 (including FL, NM, TN )

Our Customer is an employment-oriented online service that operates via websites and mobile apps. They are the world's largest professional network with nearly 800 million members in more than 200 countries and territories worldwide. Their vision is to create economic opportunities for every member of the global workforce and aim to connect the world’s professionals to make them more productive and successful. Launched on May 5, 2003, the platform is primarily used for professional networking and career development.

We are seeking a Program Manager, Agency Marketing on a contract basis to help support our Customer’s business needs. This role is hybrid in New York, NYC.

**Please ensure that your LinkedIn profile is included in your resume**

Role Overview:

• The contractor will accelerate the stand-up and execution of Agency Recognition program, which includes the Agency Certification program and an upcoming Partner Agency program.
• This role is critical to scaling and expanding the organization Ads’ recognition program for agencies, unlocking incremental revenue, and positioning the organization competitively within the agency ecosystem.
• The contractor will own program design, management, and execution, collaborating cross-functionally to ensure operational excellence and measurable impact.

Responsibilities:

• Manage end-to-end program operations, including intake workflows, scoring/validation processes, approval documentation, and communications with internal stakeholders.
• Define and manage program milestones, governance structure, and project timelines, ensuring all stakeholders remain aligned on deliverables and dependencies.
• Serve as the central point of contact between cross-functional teams (Legal, Data, GTM Ops, Sales, PMM) to drive accountability and surface blockers early.
• Partner with relevant teams to operationalize certification logic, ensure data integrity, and create scalable systems for tracking agency performance and compliance.
• Develop reporting cadences and dashboards that provide visibility into progress, agency adoption, and impact metrics for leadership reviews.
• Create and manage program documentation, including SOPs, process maps, and readiness checklists to support future scalability.
• Coordinate internal enablement, supporting sales, marketing, and operations teams with guidance, FAQs, and resources as the program evolves.
• Monitor program performance and synthesize insights to recommend optimizations for future phases of Agency Recognition.

Qualifications:

• 6+ years of experience in program design and project management, ideally within marketing, education, or agency ecosystems.
• 4+ years of experience supporting revenue growth initiatives in a digital marketing environment.
• 2+ years of proven collaboration with cross-functional operations, legal, and product marketing teams
• 2+ years of experience building dashboards and reporting on program metrics.

Preferred Qualifications:

• Strong organizational skills for managing intake, communications, and tracking.
• Capacity to execute manual, detail-oriented processes with operational intensity.
• Prior experience with agency certification or recognition programs.
• Familiarity with scalable frameworks for partner or agency engagement.
• Knowledge of competitive agency programs (Google, Meta, Microsoft).
• Comfort with ambiguity and ability to establish new operational models.

Suggested Skills:

• Program Design
• Project Management
• Cross-functional Collaboration
• Data Analysis & Reporting
• Operational Execution

Pay: Rate ranges based on candidate residency/work location. Ranges are set by our client and based on geographic zones. Specific rate information will be discussed prior to submission.

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Benefits: Medical, Dental, and 401k (no match) available via our 3rd Party Employer of Record.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.