Program Manager, Go-to-Market Operations (Santa Monica, CA)

Our Customer is a camera and social media company. This company believes that reinventing the camera represents our greatest opportunity to improve the way people live and communicate. This company contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.

Our Customer is seeking a Go-to-Market Program Manager on a contract basis to help support their business needs. This role is on-site in Santa Monica, CA.

Responsibilities:

• Manage inventory processes, including asset tagging, availability tracking, and refurbishment
• Coordinate internal and external hardware delivery and shipping requests to support business needs
• Provide operational guidance and support to key stakeholders and team members
• Oversee ongoing operational processes, including sales reporting and environmental reporting
• Track outbound courier deliveries and inbound returns to ensure accurate and timely movement of goods
• Manage day-to-day relationships and performance of third-party service providers
• Collaborate with external partners to forecast capacity across key operational nodes

Skills and Qualifications:

• Demonstrated program management experience with the ability to scope, plan, execute, and track cross-functional projects and go-to-market initiatives
• Strong proficiency in ERP and CRM systems such as Salesforce, SAP, or equivalent platforms
• Advanced skills in data analysis and reporting using tools such as Excel, Google Sheets, or Looker
• Ability to define KPIs, measure program impact, and translate data into actionable insights
• Excellent cross-functional communication skills with the ability to collaborate with Product, Finance, Compliance, Legal, IT, and other stakeholders
• Experience identifying operational bottlenecks and implementing scalable process improvements
• Self-starter with the ability to work independently and manage both detailed and high-level priorities
• Flexible and adaptable approach to working hours and changing business needs

Preferred Qualifications:

• Experience in logistics, including parcel or freight operations
• Familiarity with international shipping best practices
• Customs broker license
• Experience working with SAP systems

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.