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Program Manager, Mom Success
Fully Remote
Required Skills
Digital Marketing
Preferred Industry Experience
Job Description

You are someone who brings your life experience to create products that truly make a difference in the lives of working parents. You use data to inform roadmaps, but you also know when you have enough information for action. You love the challenge of prioritizing user needs amongst multiple business objectives. You enjoy growing from diverse perspectives and coworkers while collaborating with others in a cross-functional team, and across departments.

You are looking for something more from your job. Maybe a bigger problem to solve with both immediate and long term impact, or perhaps you just need a mission you can believe in every day. You are scrappy and collaborative while looking to join an inclusive and supportive culture with a bias for action. You dig balanced startup life and can wrestle challenges with grace. You love big, interesting problems and bringing solutions to the masses while making sure it feels personal, authentic and connected. If this sounds like you, we'd like to talk.

The Mom Project is a venture-backed startup HQ'd in a sweet open space in Chicago's River North neighborhood. We are backed by some of the best investors in the world and are lucky to be surrounded by an incredible team of advisors, including Serena Williams. The Mom Project is a marketplace and community leading a movement that matches companies with diverse talent. This critical match drives businesses forward, while expanding professional opportunities for women.
Our team is growing as we push to rewrite the narrative for working women at every life stage. We believe women should be able to choose both a successful family life AND career aspirations without sacrificing one over the other. Our commitment to Diversity Equity & Inclusion across race, gender, age, religion, identity, and experience drives us and our mission forward every day. We strive towards inclusion and that means everyone is comfortable bringing their authentic and best self to work every day.

The Mom Project is looking for a Program Manager to help our vibrant, diverse Community achieve meaningful outcomes throughout their career journeys. Reporting into the Senior Manager, Community you’ll work tirelessly to create and build thoughtful programs, solutions, and partnerships designed to help our Community of moms meet their career goals and unlock success.

As Program Manager, you will develop, manage, and scale programs that support women across their career journeys. These programs include but are not limited to: RALLY, Unity, Rise, Lounges, Unity Hour, and more (to be developed!). You will identify and build partnerships with external organizations in an effort to increase strategic opportunities for moms - both within The Mom Project Community and across the workforce at scale. And you will do all of this while prioritizing inclusion, equity, and intersectionality for our Community.

You are someone who is a mix of left and right brain. You like coming up with big ideas and creative solutions (rooted in insights, of course!) and figuring out how to bring them to life. And then you actually bring them to life - with a dedication to their continued evolution and growth. This is a hands-on role that will work cross-functionally with internal and external strategic program and partnership players - with a particularly close tie to The Mom Project’s Community Operations team.

-Develop, launch, and manage programs & solutions designed to engage, elevate, and promote Moms and their successes outside of the job transaction process alone.
-Identify opportunities for new programs & solutions that fulfill the diverse needs of our Moms; this may include special programs, partnerships, initiatives, content, events, and more.
-In partnership with the Community Operations team, determine desired outcomes for programs, partnerships, and solutions (conversion, retention, loyalty), assess performance on a regular basis, and provide recommendations for improvements/evolution/enhancement.
-Drive Community engagement across programs & solutions; determine ways to continuously activate and energize moms to leverage The Mom Project platform.
-Work cross-functionally within The Mom Project to insure program &solution adoption, utilization, and ongoing success.
-Serve as a champion for Mom Success within The Mom Project and across the larger ecosystem by constantly uncovering new and innovative ways to help Moms achieve meaningful outcomes - with a specific focus on inclusivity, intersectionality, and equity.
-Deeply understand the expectations of our Moms and their varied needs through direct contact, TMP community engagement, and knowledge of the working parent/caregiver experience.

-3-5 years experience in program development and/or management.
-Background in partnership development, user experience, or community management preferred.
-Organizational skills and a keen attention to detail; you are committed to building thoughtful programs & solutions.
-Exceptional and effective communication skills; even in email your meaning is clear, concise, kind and you possess the ability to moderate both online and offline conversations smoothly.
-An outgoing, friendly, and relatable attitude - a “people person” with abundant interpersonal skills.
-Self-starter and self-driven; you have no concerns about - and usually prefer to - manage your own schedule.
-Nimble, flexible and able to shift and flourish amidst rapidly evolving priorities. The pace is fast.
-Empathetic and understanding personality; working in a startup is an ever-changing landscape!
-Passion for the brand, naturally!


-Full medical, dental, vision
-Short and Long Term Disability
-Generous Paid Parental Leave
-Nubundle Family Planning Concierge
-Generous PTO
-401K match

Let me see those Perks, Perks, Perks!
-An incredible team that will support and champion your work
-Casual Culture: because work should be a place you want to be
-Health and Wellness stipend
-Learning and Development stipend
-Work From Home Your Way Monthly Stipend

The Mom Project is an Equal Employment Opportunity employer.

We're just getting started. Join us in building the future of work. We need all hands on deck, your journey starts now....

Start Date
January 2021
Flex Factors
Work Type Permanent
Schedule 40 hours / week
Work Remote Yes (100%)
Travel No