Programs Dealership Representative (Remote - 50% Travel - Northern CA Bay Area)

A partner of The Mom Project in the automotive industry is seeking a contract Energy Programs Dealership Representative to help support their business needs. This role is budgeted for 12 months.

Working with the Utility Activation Program Manager, the specialist will deploy

initiatives toward the achievement of Utility Activation targets, including dealer program adoption, online enrollment, smart charging portal usage, incentive process execution, and dealer referrals. This position works closely with dealership owners, management, and sales staff, as well as the Energy Dealer team and internal cross-functional partners.

The role is based in Northern California and requires travel up to 50% of the time to support dealership engagement across the region.

Responsibilities:

• Serve as a primary point of contact for dealership teams regarding Energy Utility products, programs, and customer engagement processes.
• Work with the Utility Activation Manager to drive dealer adoption and performance against key Utility Activation targets, including online enrollment, smart charging portal usage, incentive process execution, referrals, onboarding, and activation.
• Build strong relationships with dealership owners, management, and sales staff through proactive outreach, follow-up, and in-person support.
• Provide in-dealership training and education on Energy offerings, utility program opportunities, activation workflows, sales processes, and customer journey best practices.
• Respond to dealer questions, resolve common issues, and escalate more complex needs to the appropriate internal teams.
• Track dealer interactions, adoption progress, and open items in CRM or other internal systems.
• Partner closely with the Energy Dealer team and other internal cross-functional teams to improve dealer experience, execution, and program effectiveness.
• Share dealer feedback to help improve processes, materials, and program performance.
• Represent Energy at dealer and brand events as needed, with travel up to 50% within Northern California to support dealership engagement, training, and field execution.

Skills and Qualifications:

• Strong communication and relationship-building skills.
• Ability to explain programs, processes, and value propositions in simple, customer friendly language.
• Strong follow-through and organizational skills in a fast-paced environment.
• Ability to manage multiple dealer relationships and open items simultaneously.
• Problem-solving mindset with the ability to navigate questions and coordinate across teams.
• Comfort working in CRM, support tools, and standard business systems.
• Self-starter who can work independently while collaborating effectively with cross-functional teams.

Preferred Qualifications

• Experience in dealer support, field support, inside sales, account management, customer success, or call-center operations.
• Familiarity with automotive retail, dealership operations, EV ecosystem topics, or energy-related products and services.
• Experience supporting partner enablement, program rollout, or channel engagement.
• Experience working in a metrics-driven environment with outreach, adoption, or conversion goals.

Educational Background:

• Bachelors Degree in Marketing, or equivalent training required.

Top 3 Must-Have Skills:

• Communication
• Sales Mindset
• Training Experience

Experience:

• 2-4+ years of experience required
• Stand out experience: account management, trainer, dealer experience

Adaptability: Adapts to changing priorities, manages competing deadlines, and maintains strong ownership, attention to detail, and data accuracy. Balances operational responsiveness with strategic thinking, identifies risks early, and drives timely resolution.

Hours and Location:

• M-F, 40 hours/week
• Fully remote; Preferred candidates in Northern California
• Need to support PST hours
• Travel to dealerships within the Northern CA Bay-area
• Will be in the dealership at least half of the week

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of the waiting period for eligible engagements. Benefits include: Medical, Dental, Vision, 401k.)

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Perks are available through our 3rd-Party Employer of Record (Available upon completion of waiting period for eligible arrangements)

Benefits: Medical, Dental, and 401k (no match)