Project Coordinator (Detroit, MI)

A partner of The Mom Project in the automotive industry is seeking a Project Coordinator on a contract basis to help support their business needs.

You will act as a consultant to the dealers by working together with them on the development and implementation of their business plans. You will be working directly with the dealers and will be involved in a variety of activities, including implementation and development of marketing initiatives, customer retention, product displays, financial analysis, market analysis, and training.

Responsibilities:

• Facilitate, coach, and consult with dealers to ensure monthly/yearly sales objectives are met, as well as accomplish other dealership goals
• Manage dealer compliance with the programs and administer company policies and procedures
• Assist in implementing dealer-level digital marketing and advertising campaigns
• Work to improve retail website performance and increase lead-generating activities
• Analyze dealer sales, local market conditions (sales, registration data, dealer effectiveness, lost sales), and competition to identify specific sales opportunities
• Conduct sales and training activities, including remote customer meetings, monthly
• Knowledge of all company products, services, customer demographics or profiles, and competitive automotive makes and models
• Assist in dealer and customer problem resolution
• Coach dealer on customer retention, satisfaction, and dealership loyalty

Skills and Qualifications:

• Bachelor’s degree
• 2+ years in sales and customer service preferred
• The ability to balance competing priorities while maintaining effectiveness
• Excellent oral and written communication skills that involve understanding the audience, getting the message across, presenting information effectively, and communicating openly
• Excellent time management skills – the ability to effectively and efficiently use your time to focus on the most impactful activities
• Ability to build strong relationships
• Ability to influence business partners
• Wide latitude for independent actions, including significant independent judgment
• Skilled in the use of Microsoft Word and Excel
• Computer skills to develop, maintain, and analyze data

Preferred Qualifications:

• Dealership/automotive experience

Hours and Location:

• Monday - Friday, 40 hours/week.
• This role is on-site in the Metro Detroit area

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.