Project Manager, Legal and Compliance (NYC/Seattle/Menlo Park)

Our Customer’s mission is to give people the power to build community and bring the world closer together. Through their family of apps and services, they are building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together.

We are seeking a Project Manager on a contract basis to help support our customer’s business needs. This role is on-site in one of the following locations: NYC, Seattle, or Menlo Park.

As a Project Manager within the Legal & Compliance Operations team, you will be a strategic owner of core operational workflows. You will set and execute goals that strengthen automation, integrate AI-driven solutions, and enhance governance structures that support legal, regulatory, and enforcement programs. You will focus on driving operational maturity, efficiency, and resilience by empowering teams through scalable, self-serve tools and strategic planning.

This role requires a proactive, product-oriented mindset with a strong foundation in cross-functional leadership, strategic execution, and program governance. The ideal candidate thrives at the intersection of operations, technology, and compliance, and can communicate clearly across diverse technical and non-technical stakeholders.

Responsibilities:

• Define and execute strategy for core legal and compliance workflows, incorporating automation, AI, and process optimization to increase maturity and efficiencies, manage risks, and reduce costs.
• Drive adoption of automation and AI across LCO by partnering with product, engineering, and LCO LOBs to build and deploy low-code/no-code automation.
• Empower operations teams to build and manage self-serve workflows that reduce manual effort and increase scalability.
• Bring a product-centric mindset to operational challenges, evaluate technology opportunities—including AI/ML—for process innovation.
• Maintain strong documentation, including but not limited to: program-wide project plan with a list of deliverables and timelines, program opportunity tracker, roadmaps, repository of action items, and take-aways.
• Keep project and task owners accountable for timely execution; identify and mitigate risks before they become blockers, and escalate issues in a timely manner.
• Drive the execution of stand-alone projects of various sizes and complexities to accomplish program and team goals.
• Set and monitor key performance indicators (KPIs), track ROI, and drive continuous improvement based on operational data and strategic goals.
• Lead strategic planning cycles for operational programs, aligning roadmap milestones with company objectives and compliance obligations.
• Establish and maintain governance frameworks for operational readiness, program delivery, and cross-functional decision-making.
• Negotiate and communicate operational trade-offs, balancing regulatory, technical, and resourcing considerations to make strategic decisions.
• Proactively identify risks, roadblocks, and dependencies across legal, product, compliance, and engineering teams.
• Lead clear, concise communication with leadership and stakeholders, including business reviews, escalation management, and root cause analysis. Draft regular program-wide communications to increase awareness and drive engagement.

Qualifications

• 10+ years of relevant experience working in consulting, strategy, operations, or equivalent program management experience, or an educational degree in project management, business, marketing, technology, finance or operations
• Demonstrated experience implementing automation and AI-driven initiatives in order to improve operational efficiencies.
• Solid understanding of AI capabilities and their application in Operations.
• Effective critical thinking and experience leveraging data to anticipate and unblock problems and drive solutions
• Familiarity with Legal, Public Policy, or Regulatory space (including operations, audit, control/safeguard management, etc.), baseline understanding of legal and regulatory risks in the tech industry
• Proven time-management and organizational skills, ability to navigate ambiguity, and work independently with minimal guidance
• Experience working in a collaborative matrix environment with a diverse set of cross-functional teams to drive execution across multiple partner groups.
• Experience resolving conflicts by finding win-win scenarios, identifying tradeoffs, and setting clear priorities
• Experience in controlling risk and setting priorities
• Ability to communicate effectively both verbally and in written form, experience creating successful executive-level presentations

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

* Health Benefits: Medical, Dental, Vision, 401k, FSA.

* Accrued PTO: Up to 15 days per 12 months on assignment

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.