Project Operations Coordinator (100% Remote)

Our Customer is a technology company that connects people with the best of their neighborhoods across the US, Canada, Australia, Japan, and Germany. They enable local businesses to meet consumers’ needs of ease and convenience, and, in turn, generate new ways for people to earn, work, and live. By building the last-mile logistics infrastructure for local commerce, they’re fulfilling their mission to grow and empower local economies.

We are seeking a highly organized, detail-oriented, and proactive Project Operations Coordinator on a contract basis to lead the coordination of a special project supporting the growth of the in-store business. This role will oversee the mobilization of approximately 80 testers across 6 cities to complete large-scale test transactions, covering 2,000+ stores per city. The coordinator will ensure operational excellence, clear communication, and accurate data tracking throughout the project.

Schedule: Monday–Friday, 9:00 AM – 5:00 PM

Responsibilities:

• Recruit, organize, and manage testers performing in-store test transactions across multiple cities
• Distribute store lists and assign stores to testers, ensuring complete and balanced coverage across test locations
• Track progress and validate completion data in real time using Google Sheets
• Follow up on missing, incomplete, or incorrect submissions to maintain accuracy
• Maintain daily communication with testers via email, chat, or other internal tools, providing clear instructions and troubleshooting issues
• Create, manage, and update tracking sheets to monitor assignments, completions, and payments, ensuring data integrity and reporting accuracy
• Collaborate with internal operations and strategy teams to provide status updates, highlight risks, and share insights from the tests

Skills and Qualifications:

• Strong proficiency with Google Sheets, including advanced formulas, filters, and conditional formatting
• Exceptional organizational and project management skills, with the ability to manage high-volume, detail-heavy workflows
• Excellent written and verbal communication skills
• Experience managing and motivating a large distributed workforce (e.g., gig workers, contractors, or field staff)
• Proven ability to work independently in a fast-paced, ambiguous environment
• Prior experience in operations, logistics, or field coordination strongly preferred

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.