Promo Operations Associate (100% Remote)

Our Customer is a technology company that connects people with the best of their neighborhoods across the US, Canada, Australia, Japan, and Germany. They enable local businesses to meet consumers’ needs of ease and convenience, and, in turn, generate new ways for people to earn, work, and live. By building the last-mile logistics infrastructure for local commerce, they’re fulfilling our mission to grow and empower local economies.

Our Customer is seeking a Promo Operations Associate on a contract basis to support their business needs. This role is 100% remote.

Responsibilities:

• Own execution of rapid-turn promotional campaigns for enterprise and mid-market restaurant partners
• Partner cross-functionally with account teams, Sales, Marketing, Product, and Engineering to ensure flawless campaign delivery
• Navigate and operate across both new Ads Manager workflows and legacy campaign management systems
• Leverage SQL to extract, manipulate, and analyze large datasets for campaign performance tracking and operational insights
• Support data entry and migration efforts to drive adoption of Ads Manager and ensure data accuracy
• Troubleshoot campaign and system issues, driving resolution independently or escalating as needed
• Translate complex data into clear, actionable insights to improve campaign performance and operational efficiency
• Build and maintain scalable processes that enhance accuracy, efficiency, and campaign execution
• Collaborate with Product and Engineering teams to provide feedback and drive system and feature improvements
• Utilize AI-powered tools to optimize workflows, improve processes, and increase operational efficiency
• Manage multiple campaigns and workstreams simultaneously in a fast-paced, high-volume environment

Skills and Qualifications:

• 2+ years of experience in ad operations, digital advertising, data operations, or related fields (startup experience preferred)
• 2+ years of experience writing and working with SQL queries for data analysis and reporting
• Strong analytical skills with the ability to interpret data and provide actionable insights
• Excellent organizational skills with strong attention to detail and ability to manage high-volume workflows
• Ability to work autonomously, troubleshoot issues, and drive resolution with minimal oversight
• Strong communication skills with the ability to collaborate effectively in a matrixed environment
• Ability to prioritize and adapt quickly in a fast-changing environment
• Proactive, self-starter mindset with a strong sense of ownership

Preferred Qualifications

• Experience editing and optimizing SQL queries
• Experience with reporting and analytics tools such as Salesforce, Sigma, Tableau, or similar platforms
• Experience working with Product and Engineering teams to drive improvements
• Familiarity with design tools such as Figma or Photoshop
• Experience using AI tools (e.g., ChatGPT, Claude, Gemini) to improve workflows and productivity

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.