Quantitative UX Researcher (Redmond, WA)

Our Customer’s mission is to give people the power to build community and bring the world closer together. Through their family of apps and services, they are building a different kind of company that connects billions of people around the world, gives them ways to share what matters most to them, and helps bring people closer together.

We are seeking a Quantitative UX Researcher on a contract basis to help support our customer’s business needs. This role is on-site in Redmond, WA.

Strong candidates will demonstrate a rigorous, primarily quantitative approach to UX research with qualitative fluency and have experience developing audio-related solutions. You will work with other UX researchers as well as multi-disciplinary hardware and software teams to push the boundaries of what is possible in the AR product and research science spaces. Ultimately, your expertise and ingenuity in research must do more than just contribute to knowledge – you must also be skilled at driving measurable positive impact and user experience.

Responsibilities:

• Design and conduct quantitative UX research to support the development of audio-centric augmented reality (AR) and smart glasses experiences
• Plan and execute lab-based perceptual and behavioral studies using experimental research methodologies
• Design and conduct psychophysical and psychoacoustic evaluations for hearing-related product features
• Develop research protocols, study designs, surveys, and evaluation frameworks
• Partner with engineering and cross-functional stakeholders to translate technical questions into user-centered research studies
• Coordinate recurring product evaluation sessions to collect user feedback and inform product development
• Evaluate hearing-related features by assessing user perception, interaction, and overall experience
• Analyze quantitative and qualitative research data using statistical methods
• Develop custom research metrics and scoring frameworks to evaluate perceptual and user experience quality
• Translate research findings into actionable UX recommendations and collaborate with product teams to implement improvements
• Document research findings and communicate results through reports and presentations
• Maintain research documentation and contribute to ongoing knowledge sharing and research best practices

Skills and Qualifications:

• Master's degree in Human Factors, Cognitive Psychology, Neuropsychology, Perceptual Psychology, Speech and Hearing Sciences, or a related UX field
• 2+ years of experience conducting applied UX research on consumer products using quantitative research methods
• Strong expertise in experimental design, inferential statistics, and quantitative research methodologies
• Experience conducting lab-based perceptual or behavioral research in audio-related domains
• Proficiency with standardized perceptual audio evaluation methodologies such as MUSHRA, paired comparisons, and adaptive staircase procedures
• Experience using psychophysical and psychoacoustic research methods
• Experience designing and implementing custom research metrics and evaluation frameworks
• Experience conducting qualitative research, including interviews and usability studies
• Experience collaborating with cross-functional engineering and product teams
• Proficiency with statistical analysis and data visualization using Python, R, MATLAB, or similar tools
• Strong analytical, problem-solving, and research design skills
• Excellent written, verbal, and presentation communication skills

Preferred Qualifications:

• PhD in Human Factors, Cognitive Psychology, Neuropsychology, Perceptual Psychology, Speech and Hearing Sciences, or a related UX field
• 2+ years of experience conducting audio-related behavioral or attitudinal research involving consumer devices such as smart glasses, AR headsets, headphones, smart speakers, or similar products
• Experience in hearing science, audiology, hearing correction, speech communication, or audio quality evaluation
• Experience developing programmatic research workflows and automated evaluation tools
• Strong proficiency with advanced statistical analysis and data visualization in Python or R
• Experience synthesizing qualitative research insights to inform product direction

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

* Health Benefits: Medical, Dental, Vision, 401k, FSA.

* Accrued PTO: Up to 15 days per 12 months on assignment

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.