Receptionist (Cincinnati, OH)

Our client is a leading professional services firm that specializes in real estate and investment management. Our client shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces, and sustainable real estate solutions for our clients, our people, and our communities. Our client is a Fortune 500 company with annual revenue of $18.0 billion, operations in over 80 countries, and a global workforce of more than 93,000 as of December 31, 2019.

We are seeking a Receptionist on a contract basis to help support their ongoing business needs. This role is on-site in Cincinnati, OH.

Responsibilities:

• Serve as the welcoming first point of contact for employees using the fitness center
• Greet employees professionally and assist with inquiries related to fitness center policies, equipment, and amenities
• Conduct regular safety inspections of equipment and facility areas and report maintenance or safety concerns
• Maintain cleanliness and organization of the fitness center, including towels, supplies, and amenities
• Monitor facility capacity and enforce occupancy limits and proper equipment usage
• Provide basic equipment orientation and facility guidance to members
• Handle employee concerns and feedback with professionalism and discretion
• Maintain accurate locker assignments and usage records
• Conduct facility orientations for first-time visitors
• Support fitness center marketing initiatives, events, and employee engagement activities
• Generate weekly usage reports and facility metrics
• Perform administrative and operational tasks as assigned

Qualifications

• High school diploma or equivalent
• 1-2 years of customer service experience in a face-to-face environment
• Strong interpersonal and communication skills with a professional demeanor
• Basic computer proficiency, including Microsoft Office
• Ability to learn and use facility or membership management software
• Ability to work independently while managing multiple tasks
• Flexibility to work early morning, evening, or varied shifts
• Ability to stand for extended periods
• Ability to lift up to 75 pounds occasionally
• Ability to maintain visual and auditory awareness to ensure facility safety

Preferred

• Experience in fitness, recreation, hospitality, or facility management environments
• CPR/AED certification or willingness to obtain upon hire
• Basic knowledge of fitness equipment and exercise principles
• Experience supporting facility operations, maintenance coordination, or wellness programs
• Familiarity with membership management systems or similar databases

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements) Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.