Receptionist (Honolulu, HI)

Our client is a leading professional services firm that specializes in real estate and investment management. Our client shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces, and sustainable real estate solutions for our clients, our people, and our communities. Our client is a Fortune 500 company with annual revenue of $18.0 billion, operations in over 80 countries, and a global workforce of more than 93,000 as of December 31, 2019.

We are seeking a Receptionist on a contract basis to help support their ongoing business needs. This role is on-site in Honolulu, HI.

Part-time, 20 hours/week

Responsibilities:

• Greet and assist guests, tenants, and property personnel in a professional, courteous, and efficient manner
• Deliver a high-touch, luxury-level guest experience across in-person, phone, email, and digital interactions
• Manage guest check-in and authorization in accordance with building policies and security procedures
• Provide directions, recommendations, and guidance on showrooms, dining, retail offerings, and events within the property
• Maintain strong knowledge of property offerings and local amenities to support guest needs
• Anticipate guest needs and proactively provide solutions and recommendations
• Respond to tenant inquiries and requests, providing accurate information and timely support
• Maintain strong working relationships with building management, tenants, vendors, and local businesses
• Support event coordination and promote center-wide events and retailer offerings
• Ensure adherence to building management and security protocols, escalating issues as appropriate
• Maintain professional relationships with key contacts across the property

Skills and Qualifications:

• Strong customer service and hospitality mindset
• Excellent communication and interpersonal skills
• Ability to work independently and collaboratively within a team environment
• Strong organizational skills and attention to detail
• Ability to thrive in a fast-paced, high-traffic environment
• Outgoing, positive, and professional demeanor
• Strong problem-solving and decision-making skills
• Familiarity with property operations and local community resources
• Ability to quickly assess guest needs and offer appropriate services
• Strong sense of ownership and accountability for guest experience and team success
• Ability to accommodate a diverse range of guests with varying needs and expectations

Preferred Qualifications:

• Bilingual skills preferred (Japanese or Korean a plus)
• Experience in hospitality, concierge services, or customer-facing roles
• Experience in event coordination or guest experience roles

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements) Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.