Receptionist (Huntsville, AL)

Our client is a leading professional services firm that specializes in real estate and investment management. Our client shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces, and sustainable real estate solutions for our clients, our people, and our communities. Our client is a Fortune 500 company with annual revenue of $18.0 billion, operations in over 80 countries, and a global workforce of more than 93,000 as of December 31, 2019.

We are seeking a Receptionist on a contract basis to help support their ongoing business needs. This role is on-site in Huntsville, AL.

The primary responsibilities of this position are greeting and check-in of customers and guests into the facility. This will include creating and issuing photo ID and access control badges to contractors and visitors, ensuring the security of the building, and being the “face of the client”. This is a customer-facing position, and providing excellent customer service is a critical part of this position. Candidates are expected to present a pleasant and professional impression to all guests. Be highly organized, dedicated, and able to handle a variety of duties simultaneously.

Standard schedule: Monday–Friday, 7:30 AM to 4:00 PM, with overtime as needed

Responsibilities:

• Greet and check in customers and guests entering the facility
• Create and issue photo ID and access control badges for contractors and visitors
• Ensure building security through proper access control procedures
• Operate as the primary front desk representative, providing a professional and welcoming experience
• Answer incoming phone calls and transfer to appropriate employees
• Assist with conference room scheduling
• Provide general administrative and clerical support
• Assist the on-site facilities management team with assigned tasks
• Submit facility and building maintenance tickets through internal systems (e.g., Corrigo)
• Maintain an updated building contact list for key personnel
• Update and maintain the Concierge Playbook at all times
• Perform additional duties and tasks as assigned
• Maintain flexibility with responsibilities and working hours to meet business needs

Skills and Qualifications:

• High school diploma or equivalent
• 2+ years of receptionist or administrative experience
• Ability to work effectively in a busy, fast-paced, and frequently changing environment
• Excellent customer service skills, with strong verbal and written communication abilities
• Strong organizational skills and a positive, problem-solving attitude
• Ability to manage multiple tasks with minimal supervision
• Ability to sit for extended periods, climb stairs, and lift up to 25 lbs
• Proficiency with PC platforms and applications, including Microsoft Office Suite and Microsoft Teams

Preferred:

• Associate degree or college coursework
• Experience in a high-volume front desk or administrative role

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements) Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.