Receptionist (Richmond, VA)

Our client is a leading professional services firm that specializes in real estate and investment management. Our client shapes the future of real estate for a better world by using the most advanced technology to create rewarding opportunities, amazing spaces, and sustainable real estate solutions for our clients, our people, and our communities. Our client is a Fortune 500 company with annual revenue of $18.0 billion, operations in over 80 countries, and a global workforce of more than 93,000 as of December 31, 2019.

We are seeking a Receptionist on a contract basis to help support our Customer's ongoing business needs. This role is on-site in Richmond, VA.

Responsibilities:

• Greet, screen, and facilitate visitor/vendor access, including visitor sign-in
• Provide basic site and client information to visitors
• Issue visitor badges and temporary access cards as needed
• Monitor and order office and building consumable supplies
• Check and restock coffee and milk at the office stations
• Issue building access cards to associates
• Create workspace nameplates for new associates
• Maintain an accurate office seating chart
• Apply postage, distribute mail, and manage related mailroom tasks
• Monitor voicemails from the site’s main number and route accordingly
• Assist with scheduling shared resources (e.g., meeting rooms, pool cars)
• Update digital signage with visitor and other site-related information
• Organize and maintain the lobby and front desk areas
• Track utility usage based on invoices across all sites
• Support EHS (Environmental Health & Safety) with emergency rosters, maps, and evacuation kits
• Resolve issues related to janitorial, mail, coffee services, and meeting rooms
• Assist with receiving and dispatching work orders to technicians or vendors
• Coordinate and schedule building maintenance activities
• Collaborate with the facility management team and support team operations
• Anticipate and respond to client needs to enhance satisfaction
• Identify and escalate potential risks to avoid disruptions to operations
• Respond to information requests and communicate across all management levels
• Perform additional duties as assigned

Qualifications:

• High school diploma or GED required
• 2+ years of experience in hospitality or customer service preferred
• Proven ability to manage multiple priorities in fast-paced environments
• Demonstrated integrity, initiative, and sound judgment
• Strong collaboration and interpersonal skills
• Excellent verbal and written communication abilities
• Professional and courteous customer service skills
• Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint)

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements) Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.