Receptionist (Stamford, CT)

Our Customer is a consumer financial services company headquartered in Connecticut. The company offers consumer financing products, including credit, promotional financing and loyalty programs, installment lending to industries, and FDIC-insured consumer savings products through the consumer bank, its wholly owned online bank subsidiary.

We are seeking a Receptionist on a contract basis to support our customer’s ongoing business needs. This role is on-site in Stamford, CT.

Responsibilities:

Front Desk Operations

• Greet and welcome visitors, clients, and employees with professionalism and warmth
• Ensure all guests sign in and follow visitor protocols
• Deliver an elevated hospitality experience with genuine, authentic, and professional interactions

Phone & Email Management

• Answer and direct incoming calls in a courteous and efficient manner
• Monitor general email inboxes and respond or escalate inquiries as needed

Administrative Support

• Provide administrative support for facilities, mailroom, and cultural center operations as directed by leadership
• Demonstrate a proactive nature by anticipating guest/client needs and offering solutions without prompt

Office Coordination

• Maintain a clean and organized reception area
• Coordinate with the facilities team to ensure supplies, equipment, and refreshments are fully stocked
• Maintain knowledge of the building and workplace to assist with related inquiries
• Manage and support booking platform requests and ensure the accuracy of seating assignments

Security & Compliance

• Partner with the security team to ensure appropriate issuance of visitor badges
• Uphold confidentiality and comply with company policies regarding sensitive information
• Assist with Life Safety emergency procedures

Collaboration

• Act as the first point of contact between departments, clients, and external visitors
• Partner with internal teams to assist with special projects or initiatives

Qualifications

• Education: High school diploma or equivalent required
• Experience: 2–4 years as a receptionist, front desk associate, or office manager in a corporate/professional setting
• Technical Proficiency: Proficient in MS Office Suite (Outlook, Word, Excel, PowerPoint) and office technology (multi-line phones, video conferencing tools, etc.)
• Communication: Excellent verbal and written communication skills with a professional demeanor
• Ability to address issues calmly and resolve matters efficiently
• Organization: Strong multitasking, prioritization, and attention to detail in a fast-paced environment
• Interpersonal Skills: Warm, approachable, and customer-focused with the ability to build relationships across a diverse range of individuals

Preferred:

• Experience handling confidential information with discretion and integrity
• Problem-solving mindset with a proactive approach
• Eagerness to learn, adapt, and grow within a dynamic workplace
• Comfortable interacting with corporate executives
• Experience at a Fortune 200 company, high-end hospitality, or corporate/residential environment is highly preferred

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements). Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.