Receptionist (onsite in Stamford, CT)

Our Customer is a consumer financial services company headquartered in Connecticut. The company offers consumer financing products, including credit, promotional financing and loyalty programs, installment lending to industries, and FDIC-insured consumer savings products through the consumer bank, its wholly owned online bank subsidiary.

We are seeking a Receptionist on a contract basis to support our customer’s ongoing business needs. This role is onsite in Stafford, CT.

Responsibilities:

Front Desk Operations:

• Greet and welcome visitors, clients, and employees with the utmost professionalism and warmth.
• Ensure that all guests sign in and are aware of and follow visitor protocols.
• Focus on delivering an elevated hospitality experience by providing a genuine, authentic, yet professional interaction with everyone.

Phone & Email Management:

• Answer and direct incoming calls in a courteous and efficient manner.
• Monitor general email inboxes and respond appropriately or escalate inquiries.

Administrative Support:

• Provide general administrative support for facilities, mailroom, cultural center administration, and operations, as deemed appropriate by those leaders.
• Be Proactive in nature.
• Anticipate the needs of the guests/clients and offers solutions or support without asking.

Office Coordination:

• Maintain a clean and organized reception area at all times.
• Coordinate with the facilities team to ensure supplies, equipment, and refreshments are well-stocked.
• Will be knowledgeable of the building and workplace to assist in questions relative to these areas.
• Manage and support any requests for the booking platform and ensure all changes in seating assignments are accurate

Security & Compliance:

• Partner with the security team to ensure visitor badges are issued appropriately.
• Uphold confidentiality and adhere to company policies regarding sensitive information.
• Assist in Life Safety emergency procedures.

Collaboration:

• Serve as the first point of contact between departments, clients, and external visitors.
• Partner with internal teams to assist with special projects or initiatives.

Qualifications

• Education: High school diploma or equivalent required.
• Experience: 2-4 years of experience as a receptionist, front desk associate or office manager, ideally in a corporate/professional environment.
• Technical Proficiency: Proficient in MS Office Suite (Outlook, Word, Excel, PowerPoint) and familiar with office technology (multi-line phone systems, video conferencing tools, etc.).
• Communication: Excellent verbal and written communication skills with a professional demeanor. Demonstrated ability to address issues calmly and resolve matters efficiently.
• Organization: Strong ability to multitask, prioritize responsibilities, and maintain attention to detail in a fast-paced environment.
• Interpersonal Skills: Warm, approachable, and customer-focused, with the ability to build positive relationships across a diverse range of individuals.

Preferred Attributes:

• Experience handling confidential information with discretion and integrity.
• Problem-solving mindset with a proactive approach to identifying solutions.
• Eagerness to learn, adapt, and grow within a dynamic workplace setting.
• Comfort with interacting with Corporate executives.

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements)

Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.