Pricing Operations Contractor (100% Remote)

Our Customer is a technology company that connects people with the best of their neighborhoods across the US, Canada, Australia, Japan, and Germany. They enable local businesses to meet consumers’ needs of ease and convenience, and, in turn, generate new ways for people to earn, work, and live. By building the last-mile logistics infrastructure for local commerce, they’re fulfilling our mission to grow and empower local economies.

We are seeking a on a contract basis to help support our Customer’s business needs. This role is 100% remote.

Overview

• We are looking for a full-time contractor to support day-to-day operations of Client’s Restaurant Pricing workstream.
• The Restaurant Pricing workstream helps merchants optimize their pricing while making the Client platform more affordable for consumers.
• This role will keep the workstream running week to week: supporting sales operations and planning, troubleshooting and resolving issues, improving system accuracy, and automating repeatable processes.

What You’ll Do

1. Sales Operations and Planning You will support our sales team and provide them with materials they need to succeed:

• Pull lead lists and update sales materials.
• Ensure sales representative performance is tracked accurately.
• Answer sales representative FAQs and troubleshoot issues.
• Fulfill ad hoc data requests.
• Monitor contracting, file payment tickets, and reconcile payments.

2. System Maintenance and Data Support You will maintain our data and operating systems to ensure the workstream continues smoothly:

• Track progress toward our team’s Objectives & Key Results.
• Fulfill ad hoc data analysis requests.
• Track our team’s budget spend.
• Troubleshoot issues & escalate blockers to the responsible party.
• Occasionally audit data to ensure accuracy.

3. Process Improvements and Automations You will look for ways to reduce manual work and uncover insights. This may include:

• Write SQL queries (Snowflake) to support audits and reporting.
• Pull and reconcile merchant and account data in Salesforce
• Build or improve automations (for example, Google Apps Script or scheduled queries) for experiments, tracker refreshes or other tasks.
• Build dashboards for better reporting and strategic insights.
• Document processes so they can be handed off and reused. Meeting Cadence We will meet regularly, with cadence based on workload, to collaborate and review priorities.

What Success Looks Like

• Success means the Restaurant Pricing workstream runs smoothly.
• Bottlenecks are eliminated and data issues are resolved.
• Trackers are kept current.
• Internal systems are improved to become more efficient and more accurate.

Must-Have Skills

• SQL
• Salesforce Ideal Candidate The ideal candidate is organized, detail-oriented, and comfortable coordinating across data, sales operations, and multiple internal teams.

You should be comfortable with:

• Following step-by-step operational playbooks
• Tracking details across spreadsheets and internal tools
• Coordinating across multiple teams and stakeholders
• Troubleshooting issues and escalating blockers early
• Writing SQL to pull, validate, and analyze data
• Working in Salesforce
• Identifying and building automations to eliminate manual work
• Experience with Google Sheets/Apps Script, Sigma or Mode, pricing, or restaurant and marketplace operations is a plus, but not required.
• The most important qualities are ownership, attention to detail, and comfort driving processes end to end.

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements) Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.