High End Retail Sales Associate

The Mom Project is excited to partner with our client, a renowned luxury retail brand with five locations in the Hamptons, to find an experienced and motivated Sales Associate. This role is crucial for delivering an exceptional, personalized shopping experience to a high-end clientele, fostering client relationships, and driving sales. The ideal candidate will bring strong retail experience, reliability, and a passion for building customer loyalty.

Client Relationship Building

• Actively engage with customers, understand their needs and preferences, and cultivate long-term relationships through personalized service and follow-up communication.

Product Expertise

• Develop and maintain in-depth knowledge of product features, design details, and brand history to confidently answer customer questions and provide expert recommendations.

Sales Performance

• Consistently achieve and exceed individual sales goals by employing effective selling techniques, including upselling and cross-selling, while maintaining a high conversion rate.

Communication and Professionalism

• Articulate product features clearly and confidently, present information persuasively, and actively listen to customers to ensure their needs are met.

• Uphold a polished demeanor, adhere to ethical sales practices, and maintain company standards of professionalism and integrity.

• Proven experience in high-end retail, with a focus on customer engagement and sales performance.

• Strong reliability and teamwork skills, with flexibility to occasionally support other Hamptons locations.

• Proficiency with POS systems and ability to quickly learn new software.

• Excellent communication skills and a polished, professional demeanor.

• Paid Time Off (PTO): Competitive PTO offerings for a healthy work-life balance.

• Insurance: Comprehensive health, dental, and vision insurance coverage.

• Retirement Plan: 401(k) with company match available in the next calendar year.

This is an excellent opportunity to join a respected retail team that values quality and client satisfaction at every level. We look forward to meeting qualified candidates who are excited to grow their career in luxury retail!