Account Manager (Hybrid - Montgomery County, MD)

Direct Hire- Hybrid ( 80% remote- Will need to visit Clients and meet Vendors)

Full Time Hrs

Salary Range- $65,000 - $70,000 + Monthly Commission

The Mom Project is partnering with a growing home services company that helps homeowners simplify the upkeep and management of their homes. Through personalized service, routine handyman maintenance, and coordination of larger home improvement projects, they take the stress out of homeownership by connecting clients with trusted professionals and making sure every detail is handled.

We’re looking for a highly organized, responsive, and customer-focused Account Manager who enjoys building relationships, coordinating projects, and making things happen. In this role, you’ll serve as the primary point of contact for clients, overseeing projects from the initial request through completion and ensuring a smooth, positive experience every step of the way.

If you’re someone who takes ownership, communicates well, and naturally stays one step ahead, this could be a great opportunity to make an impact.

• Coordinate home service and improvement projects between clients and contractors.
• Serve as the primary point of contact, keeping clients informed through phone, text, and email.
• Manage an organized pipeline of active projects, schedules, and follow-ups.
• Proactively address questions and resolve minor issues before they become bigger concerns.
• Review and refine project estimates before presenting them to clients.
• Keep projects moving forward while ensuring clients feel informed and taken care of.
• Own the overall client experience from the initial request through project completion.

• Excellent written and verbal communication skills.
• Highly responsive with a strong sense of urgency and follow-through.
• Naturally organized with great attention to detail.
• Ability to manage multiple clients and projects simultaneously.
• Comfortable navigating technology, multiple systems, email, texting, and basic software tools.
• A proactive, solution-oriented mindset and a genuine desire to help people.

• $65K–$70K base salary plus monthly commissions.
• Local Territory: Most on-site visits are within approximately 35 minutes of your home.
• No door knocking or high-pressure sales: The focus is on managing relationships, coordinating projects, and delivering excellent service.
• Career Growth: A growing team with multiple employees promoted within their first year.
• Benefits: PTO and health, dental, and vision insurance.

This opportunity is a great fit for someone with experience in:

• Customer service, account management, or project coordination.
• Managing client relationships and juggling multiple priorities.
• Communicating with customers, vendors, and service providers.
• Keeping projects organized and ensuring nothing falls through the cracks.

Experience in home services, property management, or a related industry is a plus, but not required.

The Bottom Line

If you enjoy working with people, are exceptionally organized, and take pride in following through, this is an opportunity to become an important part of a growing team. You'll have the chance to build relationships, take ownership of projects, and grow your career in a role focused on service, coordination, and getting things done.