Salesforce and Operations Manager

Job Title: Salesforce & Operations Manager (Part-Time / Contract)

Location: Remote

Commitment:10-20hrs/wk

About the Role

We’re looking for a detail-oriented, systems-savvy professional to take on the non-revenue producing projects that keep our business running smoothly. This role blends Salesforce administration with light operations management—ideal for someone who can both handle the tactical execution and think a few steps ahead to keep systems and processes organized.

Responsibilities

• CRM Management (Salesforce):
  • Maintain, clean, and optimize Salesforce database
  • Build and update reports/dashboards to track sales activity and performance
  • Ensure data accuracy and integrity across systems
  • Support team with workflows, automations, and troubleshooting
• Operational Projects:
  • Own non-revenue producing projects that free up leadership to focus on growth
  • Standardize processes, documentation, and task management systems
  • Support cross-functional coordination with vendors, partners, and internal team
  • Streamline recurring tasks and identify opportunities for efficiency
• Strategic Support:
  • Act as a thought partner on operations priorities
  • Anticipate bottlenecks and propose solutions
  • Provide light project management across initiatives

What We’re Looking For

• 3–7+ years in Salesforce administration, operations management, or related role
• Strong CRM/data management skills (Salesforce experience required)
• Excellent organizational and project management abilities
• Self-starter who can manage projects with little oversight
• Comfortable toggling between admin-level tasks and higher-level ops strategy

Nice-to-Haves

• Salesforce certification(s)
• Experience supporting small businesses or founder-led teams
• Familiarity with automation tools (Zapier, Asana, Airtable, Google Workspace