Salesforce CRM Administrator

Description

The Mom Project is excited to partner with an employer that is a digital freight network revolutionizing logistics for shippers and carriers. They are building a team where every single team member is integral to our overall success. As we continue to scale in all offices, we're interested in welcoming the industry’s top talent.

We are looking for a Salesforce administrator who will spend their time maintaining and improving Salesforce CRM. This role is ideal for a resourceful problem-solver who wants to be impactful in a growing, tech-focused, logistics company.

You will collaborate with executives, managers, and sales reps to plan and execute sales strategy within Salesforce CRM & during pricing events.

Responsibilities:

- Manage Salesforce configuration, including custom objects, fields, workflows, flows, reports, dashboards, and permissions

- Maintain user roles, profiles, data security, and sharing rules to ensure system integrity

- Monitor and improve system integrations, including ZoomInfo, EDI/API connections, and third-party apps

- Work closely with the Marketing team to assist with data cleansing and uploading from 3rd party applications

- Proactively identify and implement improvements to automate sales workflows

- Troubleshoot user issues, support training, and document best practices

Requirements:

- 3+ years experience as a Salesforce Administration (Salesforce Admin certification preferred)

- Strong proficiency with Salesforce Flow, custom objects, reports, dashboards, & permission management

- Comfortable working in excel and ideally familiar with VBA and Python scripting

- Analytical mindset

- Strong organizational skills

- Prior experience in logistics, transportation, or supply chain industries a plus but not required