Senior Associate, Change Management (Hybrid - Los Angeles)

Our Customer operates in 146 countries and territories, and in FY20, collectively employed close to 227,000 people, serving the needs of business, governments, public-sector agencies, not-for-profits and through the organization's audit and assurance practices, the capital markets. Our customer is committed to quality and service excellence in all that we do, bringing our best to clients and earning the public's trust through our actions and behaviors both professionally and personally.

We are looking for a Change Management Senior Associate on a contract basis to help support our Customer's business needs. This role is hybrid in Los Angeles, CA.

The Senior Associate will support and deliver change management initiatives across organizational transformation efforts. This role contributes to change strategy development, stakeholder communications, and executive-level presentations, with opportunities to support organizational design activities. Experience working with call center operations in a consulting capacity and exposure to offshoring or outsourcing transformations are valued assets.

Responsibilities:

• Experience in Change Management and organizational transformation
• Strong communication and executive presentation skills
• Organizational Design experience is a plus
• Call Center Operations experience in a consulting environment is a plus
• Offshoring/Outsourcing transformation experience is a plus
• Act with integrity, professionalism, and personal responsibility to uphold the firm’s respectful and courteous work environment.

We offer a competitive salary range for this position. Most candidates who join our team are hired at the median of this range, ensuring fair and equitable compensation based on experience and qualifications.

Contractor benefits are available through our 3rd Party Employer of Record (Available upon completion of waiting period for eligible engagements) Benefits include: Medical, Dental, Vision, 401k.

An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.