Senior Business Analyst (Hybrid - Chicago, IL)

The Mom Project is proud to support our client, a retail banking institution based in Chicago, with their search for a Senior Business Analyst to join their team!

The Senior Business Analyst investigates and identifies strategies to optimize business operations and services, enabling informed business decisions. This role defines business requirements to guide technology builds and operational execution by analyzing data, documenting business processes, and collaborating closely with stakeholders. The role also evaluates technology performance and troubleshoots system and workflow issues to ensure expected business outcomes are achieved.

This is a Hybrid role, working 4 days in-office in Chicago, IL.

Responsibilities:

• Elicit business requirements and analyze feasibility to ensure initiatives achieve expected outcomes
• Support project teams throughout the full project lifecycle to ensure alignment with business requirements
• Develop clear, usable project documentation covering both functional and non-functional requirements
• Apply domain and functional expertise to drive business value across the assigned portfolio
• Break down complex strategic problems and analyze data to generate insights and recommendations
• Source and analyze business and market data to evaluate project impact on business results
• Build test cases to validate business requirements and support end-user testing
• Assess the efficiency and performance of technology solutions, systems, and workflows
• Identify, diagnose, and resolve system issues and business process gaps
• Exercise sound judgment in solving complex problems within established frameworks
• Work independently on complex initiatives, including unique or ambiguous situations
• Support primarily a business or group within BMO, with potential enterprise-wide impact

Skills and Qualifications:

• Post-secondary degree in a related field or an equivalent combination of education and experience
• 4-6 years of relevant business analysis experience
• Technical proficiency gained through education and/or professional experience
• FinTech experience is preferred

Foundational Proficiency:

• Agile delivery and development
• Data analysis
• Learning agility
• Process improvement and optimization
• Organizational process optimization
• Business architecture frameworks
• Stakeholder analysis and management
• Digital fluency
• Systems thinking

Intermediate Proficiency:

• Business requirements definition and analysis
• Insights development and reporting
• Application functional design
• Functional analysis
• Verbal and written communication
• Collaboration and teamwork
• Analytical and problem-solving skills
• Data-driven decision making

Hours and Location

• Monday - Friday, 40 hours/week
• Hybrid - Chicago, IL - 4 days onsite, 1 day remote

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be prorated based on the number of hours regularly worked. For commission roles, the salary listed above represents the company's expected target for the first year in this position.